赫爾梅斯拿坡里公寓旅館 (Duomo Hermes Relais)

星級評鑑以住宿資訊（飯店提供之服務與設施等）綜合評等為基準，僅供參考

Walking distance to alot of stores. The room has AC but we had to beg for the remote for the unit. They said it was againts the condo rules to turn it on before April 1st. After the 2nd day they brougt the remote to us. If you like the windows open when it is cool it is very very loud, espically from 6am on. The place is good just make sure you ask all the questions before you go.

We're happy about the property, very clean . Convenient to shops and restaurants. Transportation, just 2 minutes walk to Metro train and 15 minutes walk to the pier for ferry.

Way too expensive for what I got from the room, old and poor condition and tiny bathroom.

Great location in the city. Close to key areas for food and travel. The completely virtual check in worked ok for us (maybe trickier for less digitally confident people). The room was basic but clean and comfortable. Had a couple of small issues that didn't get fixed but we knew we'd booked a relatively basic stay so nothing that drastically impacted our stay. The walls are quite thin so you're reliant on self aware guests in other rooms which we did have. I'd recommend staying again if you're just looking for a place to put your head down at the end of the day but if you're looking for something more it might not be for you. Our contact on WhatsApp was very helpful and could sort out taxis for the morning etc, but again a couple of issues weren't sorted while we were there.

It pefect the Metro station is in the coner, close to good dining close to shopping and safe area

Didn’t realize it wasnt hotel

The location was in the flight path of jets.. overhead frequently, and on a very busy/loud street. The AC did not work, and not even a fan was provided. We left early and were unable to receive any refund. Beware!!

Very confusing property- this is basically a room within a corridor or rooms, within an apartment block, within a courtyard, in a very poor area of Naples. Remote entry to the property with a lift to the first floor once you have gone up a flight of stairs- so not suitable for those with mobility issues (plus getting through the small entrance off the street would be a struggle). There is no local parking and the area feels generally unsafe (would not recommend for solo or female travellers). The room was very basic, bedding was clean but the bathroom was mouldy. The noise from the street at night is considerable. There are no VIP benefits, to be honest I am amazed this has made it onto Hotels.com

Nice bright clean modern room that was cleaned by the maid both days. easy check in via polite and friendly whatsapp messages

Didn’t like admitting self with multiple steps. OK once you figured it out. The room was clean and modern. We only stayed in that area for pickup the next morning.