聖安東尼奧南邊伍德斯普林套房酒店 (WoodSpring Suites San Antonio South)

星級評鑑以住宿資訊（飯店提供之服務與設施等）綜合評等為基準，僅供參考

The rooms are infested with roaches. The only thing they offered was to end my stay early and gave me bug spray. I also had to call the cops because I had a random man banging on my door at 3am, the staff didn’t care and just said oh well basically. The sheets on my bed were dirty when I got there. I was there for a month and the wifi didn’t work the whole time. The gate to get into the parking lot was also broken almost my whole stay and if they didn’t have the gate left open we had to park in the tiny visitor parking lot and hope there was space and hope you don’t get towed since they say if guests park in the visitor parking lot they will be towed.

Parking

Easy access

It's very reasonable and efficient.

Pool was not working

Dirty and nasty bed sheets and towels 😡. !!!

The weather was cold and rainy the parking was good due to them having gated parking and required a room key to get into the lot. The rooms could use upgrades and all accessible rooms should be on the first floor. Myself and father in law are disabled and both rooms were on the top floor. Mind you I use a walker and he uses a wheelchair. My question is how would we get down 3 flights of stairs if the elevator went out or if there was an emergency like a fire? That would be extremely hard to do. Staff needs better training at check in the receptionist had no clue what he was doing. Couldn’t find our reservations and it took about 10 mins to get checked in. Woodsprings do better please

Customer service was excellent from one certain hispanic gentleman.

Clean rooms, more channels tv Netflix,

The staff was very helpful and nice. The place was clean, but I still getting them to clean after we were there for a couple days.