地與人溫泉飯店 (Earth and People Hotel & Spa)

星級評鑑以住宿資訊（飯店提供之服務與設施等）綜合評等為基準，僅供參考

To call this property a hotel is hard. It is similar to abandoned building out in the industrial area…

A lovely hotel. Staff were very helpful . Place was very clean. I only gave 4 stars because there are areas that do need attention . The pool was amazing but the jacuzzi didnt really work. Its also apart of the pool . Pool was cold which meant the jacuzzi is cold too no heat . The steam room unbelieveable tho. They do have a top terrace that needs so much attention such a mess i can imagine it was great once but they havent maintained it and could be a pinacle of the place . . Breakfast was great . But the coffee machine delivers you a lukewarm latte . Now are room was great but the carpet was very dirty and the mattress was filthy. Bathroom was lovely and clean. The hotel is in a great area . 8 mins away from kaurland similar to a lidls and opposite is the emerald bar which cooks you amazing food at a very cheap price . Travelling into sofia is easy using a bus . Hotel i feel would improve if it had more staff and employed a maintainance man . Question is would i stay here again . Yes i would but im so worried that they are running it into the ground as this place has so much potential to be great

Everything is perfect....

Comfortable spacious room.

Room was spacious but extremely dirty. The bathroom had mold all over. There was a hole in the wall. There was a soccer team in the hotel and they were smoking and drinking beers all night but hotel didn’t do anything about it. I’m sure they lost. This place should not be listed at Expedia.

The room was so dirty and disgusting that we couldn't even stay there, had to find. Differ my hotel for the night. Cigarette burn holes on the couch. Couch and chair cushions flattened and covered with human grime. Carpets not vacuumed. Trash on the balcony. Little dead red ants everywhere and spiders in the corner. Had to get out of there so bad that we didn't even ask for our money back.

Excellent hotel, wonderful welcome. The fridge was stocked with water, coffe. The view from the terrace is directly of the city. No complaints at all.

Ok wasnt like the pictures , run down , needs freshening up alot , rooms need a good deep clean , breakfast was cold

Hard to find on the road, EV chargers available. No service after certain time. Pretty run down, breakfast not great

The hotel needs a thorough renovation, replacing carpets, renovating the bathroom, better maintenance of the spa, and fixing the gym that didn't work.