芭東鉑金飯店 (Patong Platinums)

星級評鑑以住宿資訊（飯店提供之服務與設施等）綜合評等為基準，僅供參考

The rooms were tiny,not very clean & door did not feel secure,desk staff were very helpful & understanding when we said we were not staying

No good

Great place to stay at, fun and close all the great spots

We booked this hotel half year ago for securing ours trip, but when we arrived, they have no room provided us. Also we booked a deluxe room for 4 people, at the last, they said they can only provide us a small room which is for 2 people only. Not trust the staffs at all. Disappointing.

My experience was amazing in patomg platinums hotel , the room was clean and big , the service was perfect and the staff was good people

The reception didn’t ask if I was leaving the next day or not. Sometimes one forgets and has to be reminded. Because of that my room was given out and I had to change a room. In that room the hot water was messing up. The receptionist couldn’t provide advise on sightseeing and stuff. But generally I will give them 60% and will recommend to anyone but keep in mind your schedule

bugs, dirty towels, rude staff, terrible smell (lysol), tiny rooms, loud housekeepers

It's clean and the view is nice the staff are good

I had room with no window. Positives were room was cleaned everyday, small fridge in room, and wifi was generally good. Small swimming pool on first floor. Big enough to cool down, but doesn't hold many people. Negatives were smell of mold in room. I had them spray freshener in room every few days, but it only helped a bit. Tv had 10 channels, 2 in English. Many Russians stay at this hotel. I have nothing against Russians, but some of them had late night parties in their rooms and left their doors slightly open. Can hear loud tv and music through room door. If people smoked in the hallway, I smelled it in room. Bathroom floor did not drain properly after shower. Rooms with window face main road which is noisy all day. 300 baht fee if you bring guest back to room. If you aren't picky about hotels and price is cheap, you might like it.

This was the absolute worse place we could have booked in all of Phuket. When we arrived the concierge gave us attitude when checking in. They also had some kind of work going on in the lobby and had wires hanging from the ceiling. When we went to our room there were ants on the countertop, the AC didn’t work (and it’s hot outside), and the shower curtain was ripped. They obviously didn’t care to clean or keep the room presentable. When we returned to the front desk to complain and maybe get another room, she offered us their best room on the top floor, and this was just as bad if not worse with same concerns. I would never recommend this dump of a place. The pictures are definitely misleading so beware before booking.