澤拉斯飯店 (Hotel Zeeras)

星級評鑑以住宿資訊（飯店提供之服務與設施等）綜合評等為基準，僅供參考

Property was very close to the Town and other important locations. The staff was very friendly and accommodating as well. Guests wishing to stay there ought to bring their own wash cloths and face towels including a portable iron since the Hotel doesn’t provide any of those. The restaurant on site as well as room service makes getting food very easy

AC was not working in the room

Very poor all ataff are very rude bookung with brakfat but not provide food not co opt for arg vechile to drop at airport

Front staff was very nice and helpful- Room was good compared to other places in Varanasi. It is a bit far from the Gats of Ganges - but the place is nice. Please make a note that breakfast is not free. Food is OK but pricey compared to other good places tere. View from the hotel is not that great.

Everything is good but service need to improve.

stay was good its just the room services was underrated

The rooms are too small

Me and my wife are an easy going couple for Australia and Sweden we have seen some bad hotels/hostels in our backpacking trip, but this is a really bad hotel. Due to no ventilation in the hotel we had to change the room 3 times because of the mould all over the walls. The sheets seemed damp cause of the moisture in the room, again due to no ventilation. Please ignore the statement that the hotel has wifi, it has none what so ever, over the 3 day stay the wifi was "broken",we had to go to another hotel to finally get wifi. THIS IS NOT A 3 STAR HOTEL....and after all this we got a little discount (3 bottles of water) which I just wanted to throw back at them. My recommendation is to avoid this hotel.

Receiving was Bad . Service was Worst . As promised nothing was provided unless demanded. Staff response was late infact very late and Harsh . Only 1 thing i can say good about this hotel is Breakfast was good to taste ..But again service was worst.

I picked the hotel because they stated the hotel had wifi, when I arrived they told me they only had it in the lobby. But when I checked it did not work at any point of my stay.