北京東方君悅大飯店 (Grand Hyatt Beijing)

星級評鑑以住宿資訊（飯店提供之服務與設施等）綜合評等為基準，僅供參考

The Grand Hyatt is perfectly located near the Forbidden City and the Wangfujing Street. The hotel is beautiful and the staff extremely friendly and helpful.

Nice location. Grand entrance. Greet breakfast . Will come back again if I am in Beijing

Decent location. Bit tired in parts . Nice people

Beautiful hotel in a central location, just a short distance from the Forbidden City, Tiananmen Square, and the main shopping district. The hotel has its own direct entrance to the shopping mall, making everything incredibly convenient. The pool and amenities are absolutely top-notch and truly next level. The restaurant on the second floor was excellent, offering buffet-style lunches and dinners with an endless variety of delicious food. Beyond the outstanding facilities, the staff made the experience even better — everyone was friendly, welcoming, and extremely helpful throughout our stay.

Scott, Cecilia, Devin, George and Simon were all helpful during our week long stay. They helped with transportation, attraction tickets and suggestions on places to eat and shop. Definitely made our stay great and we would definitely return. They made our stay a wonderful experience. Very pleasant and accommodating.

Hotel was well kept and the amenities were great. I also liked how it was located within walking distance of Tianamen Square and the Forbidden City.

Hotel is in great location, but is getting dated. Definitely not worth the price asked for the room. Breakfast was ok, but it’s more for Asian customers, if you expect something like in NY - expect a massive disappointment. Customer service was poor - definitely not what you expect from Hyatt. Biggest letdown was how wrong they got everything for my wife’s birthday. Instead of birthday dinner we got a date night package, and when we pointed them at the mistakes nothing was fixed. It’s 2 weeks now that I’m waiting for any response from Hyatt, and hope on receiving any feedback is fading. Overall, they only have the Hyatt name - and nothing else. No service, no customer care. No 5 star standards. Only the shiny outside. Major disappointment. Stay away

Helpful staff, clean hotel and facility. Lots of space you don't feel like everything is on top of you. This hotels looks just like the pictures.

Sumptuous breakfast buffet, courteous, helpful, responsive staff, immaculately, clean room, and excellent location. This is the best hotel I have ever stayed in!

A wonderful hotel, with a beautiful lobby and reception area, absolute cleanliness, perfect service, and a good location; the breakfast was excellent, offering a wide selection and great variety. It is located inside a shopping mall that is quite large and comprehensive, suitable for any type of shopping or dining.