竹灘度假村及餐廳 (Bamboo Beach Resort)

星級評鑑以住宿資訊（飯店提供之服務與設施等）綜合評等為基準，僅供參考

No beach view

Air conditioning started leaking and creating a pool of water

Hygiene was not highly practiced in terms of food when they served, not covered, the table sheets looks dirty, the kitchen persons don’t wear hygiene proper uniforms . Bed sheets and towels was torn , discoloured and very old. The public toilets was dirty.

I liked that this resort was right on the beach and super accessible. I also liked how breakfast was included. Since it is also right on the beach, there are other restaurants and activities to do near by. The staff was also pretty friendly. However, the bathroom could have been cleaner and I didn't like that we had to ask a few times to have trash picked up since there was no basic check-in. We also had a large hibernating spider inside our room and saw a rat outside when we checked in. I also didn't like that we had to haul our luggage down the beach because there is no road directly leading to the resort.

A unique combination of Hotel, Tours and Buffet amenities. The staff are friendly and accessible 24 hours.

Friendly staff and very accommodating! I would highly recommend this Hotel for new comers and old customers. The food is phenomenal and super yummy. :) Thumbs Up!

Staff were all accommodating and helpful. I booked two rooms. They are fine except the leaking aircon on our balcony. Generally we had a good stay.

The room was clean and tidy, if basic. But all I needed was a bed, toilet and shower. If I had one gripe the WiFi signal was poor but other than that I was happy with my experience and would consider using the hotel again.

Hotel was very durty and the aircon wasn't working.

Check-in process took way to long with too much paperwork required to fill out, especially when already pre-booked. They should already have sufficient information other than proof of ID.