峇裡島阿雅娜度假別墅 (AYANA Villas Bali)

星級評鑑以住宿資訊（飯店提供之服務與設施等）綜合評等為基準，僅供參考

This is the best property in Bali!!!

Excellent location! Very beautiful! Staff very accommodating!

I’ve been to this Villa hotel many times. This time I was many times disappointed. The Internet didn’t work in the room. There were ants all over the villa and next day same problems again even promised to be taken care of. Room service was forgetting orders and in the Rock bar waiters didn’t speak or understand English in normal restaurant terminology while placing orders for dinner. Later they were asking the same questions over and over again like robots.. not a good feeling to enjoy your time. On the last day leaving the place Reception booked hotel car to the wrong place even as I gave them an address , place name. That made me stay long in traffic on changing hotels. Not professional anymore.

Everything was great, staff, location facilities, weather. Thanks ayana staff

Had a bad experience regarding lost & found. Even though it was our fault that we left our belongings in the shower booth, we couldn't get proper feedback about our inquiry of the lost items. Response was slow and negative. Not a good memory for a high-end stay.

Amazing everything- only negative is if you prefer to be by the beach there aren’t many options for seating so it turns into a race for seats. But everything else was amazing. Definitely recommend getting villa it was well worth it as the personal butler is great and service is five star all around!

Everything about this hotel was perfect! Amazing staff, great facilities and food.

It is a very nice resort with so many facilities to use and some of them are very pretty. The service is great, by stay in villa you will receive many benefits other people won’t get, ie buggies 24hours (other guests need to wait for shuttle bus), best seat at the rock bar. Room is bit old, may need a small update.

We stayed in Villa 1024 a 2 bedroom villa. The villa was stunning. No other word for it. Came with 2 butlers. A day butler and a night butler, they gave us a mobile phone with their contact programmed in and they made dinner reservations, took us to dinner, picked us up etc. The villa was beautiful and spacious. The rooms were a bit dark so I asked for a lamp. I hate dark rooms. Can't even see the coffee machine to make a coffee after 6pm. The place is huge, impressive gardens and stunning rock bar, beach on cliff, infinity pools etc. The drawbacks are as follows: This hotel is huge but the beach area only has about 50 beach chairs. That means you can't sit anywhere. The beach is very small. Then there is the beach pool that is an infinity pool. Again there's only about 9 or 10 big beach chairs you can sit on. There is NO room to sit anywhere if you don't get a chair. The service in the main pool and beach restaurant are so slow. I had to walk around and get someone to get the order. We had a VIP booking at Rock Bar, still took about 30 minutes to get to our table. The checkin in that was a private checkin took at least 30 minutes. I don't think the service was that good at this hotel. Apart from our wonderful butlers Putra and Wee, the service was average. After check out and our bill was finalised, I noticed an extra charge on my credit card after I had returned to Australia for nearly $400. I emailed them to complain etc and they removed the charge

It was a nice pleasent stay at the resort Everything was excellent.