長谷雷加里別墅 (Regali Villa)

星級評鑑以住宿資訊（飯店提供之服務與設施等）綜合評等為基準，僅供參考

Our room was phenomenal — incredibly spacious with a huge, comfortable bed. The private pool was also a great size and was definitely the highlight of our stay. The villa is situated quite central to all walkable areas. The staff were consistently warm and welcoming, helping with our bags and providing local recommendations that turned out to be absolutely perfect. Breakfast was also very enjoyable and personally served to our room each morning, which added a lovely touch. The bathroom setup was very unique and beautifully aligned with the Bali island aesthetic. It was a large semi-outdoor space, which looked stunning and created a very tropical atmosphere. However, it didn’t work as well for us personally from a practical perspective, especially at night. Because the space was outdoors, there were quite a few mosquitoes, ants, and occasionally bats, which made using the bathroom in the evenings a little uncomfortable. On our final morning, we also found a large lizard in the toilet bowl. Of course, we completely understand that Bali is a tropical island and encounters with wildlife are to be expected. That said, we personally would have found the stay more comfortable if the bathroom and toilet area had been more enclosed indoors.

The villa was beautiful and really enjoyed the private pool! Staff was kind, friendly and took care of things immediately! Would highly recommend :)

Unfortunately, we weren’t very happy with our stay at Regali Villa and actually ended up cutting it short and checking out 5 days early (after having stayed there for 5 days). The pictures on hotels.com aren’t very new so the hotel looks a lot more worn down and really needs a face lift. The roof isn’t completely sealed/closed and the doors don’t close completely, so we had a few animals in the room. The small gekkos are fine, but the big one in the ceiling, as well as a frog, was just too much for us. We were prepared for animals and insects being outside, but not being able to close the door (or the roof) made us feel like we weren’t “safe” from animals and insects anywhere. Despite the food not being what is showed here on the website, it was still quite good - the coffee especially! This might just be me, but having the toilet be behind a see through door or even no door at all was also a bit out of my comfort zone. I will say that the staff was great though - they were very nice and tried their best to help in any way they could. For example, they helped us switch rooms in the middle of the night when there was a weird scratching sound in the ceiling + a gekko, which we really appreciated! And they removed animals and cleaned anytime we called! They were also very helpful, understanding and sweet when we wanted to check out early and requested a refund! So I really have no complaints about the (very sweet) staff.

Staff were wonderful! So helpful and kind to our young family! Location was great. Close to shops, food, and beach. We had the three bedroom villa and it had space for us to spread out, enjoy, host dinner for our broader family. Lots of swimming!!

As soon as I walk in there’s a bunch of lizards and spider webs everywhere, it was dirty and disgusting. I’m not usually a strong judgmental person but this was just nasty and it was the 2 bedroom suit too so it should’ve been somewhat nice. I then tell them I can’t stay I’m going somewhere else and they apologize and say I can get a full refund and they will process it. I contact Expedia and they completely stop answering so I never got my refund for this terrible terrible dirty disgusting place. Worst hotel I’ve ever seen in my life and I’m not exaggerating it.

Great to have your own space and pool, the accommodation is starting to date and needs minor repairs or updates but is good if you’re after getting away from resorts. Staff were friendly and helpful but didn’t have local knowledge for food or to organise tours. The rooms were cleaned daily and again the staff were friendly and professional. Food choices in the villas is restricted, but there are a number of good places for food all around, just takes some discovering.

The private pool wasn’t cleaned and we didn’t use it

Love the in room pool. Don’t like behind the gate noisy because of construction

The pool needed to be cleaned

This was a great place to stay. The staff was really nice and they tried to help when they can. My suggestion would be to update the property by doing some renovations and make it more bug and animal proof.Maybe not have a deep pool in the villa. All in all it is a great hotel