斯托申飯店 (Storchen Zurich)

星級評鑑以住宿資訊（飯店提供之服務與設施等）綜合評等為基準，僅供參考

We paid a high price for the view and comfort. The view was on the construction site, and the comfort was such that at 7 am the selection hammers on the construction site started working. After a long trip from the USA, we wanted to sleep in, but we couldn't. We couldn't sleep from 7 am because construction work has begun. Don’t recommend this hotel 🙄

The staff here are the best I have come across. So helpful and somehow always knew which room I was staying in regardless of who was on reception. Rooms are small but very clean. I would opt for a larger room next time. Bathroom again small but very modern. Restaurant looking over the Limmat is superb. Excellent position for both work and pleasure visit to Zurich.

I lost my phone on the train, and the concierge team was incredibly helpful in submitting a lost-item request and guiding me through the process. I finally got my phone back, and I truly appreciate their great service, care, and warm hospitality.

Fantastic service. Breakfast buffet best!

I am writing to express my profound disappointment regarding the handling of my reservation. I booked a "City Family Two Bedroom Suite" over a month in advance. However, just one day prior to our arrival, I was informed by your office that the room was unavailable due to "water damage." The substitute accommodation provided at the Schweizerhof Zürich was utterly inadequate for a family of four. We were downgraded to a room of only 40 square meters with a single bathroom, which stands in stark contrast to the capacity and comfort of the suite we originally booked. Furthermore, the sofa bed provided was extremely uncomfortable, which severely impacted our family's sleep quality and overall experience during our four-day stay in Zurich. I find the timing of this notification—one day before arrival—highly suspicious. Given the suddenness of the cancellation, it is difficult to accept "water damage" as a credible explanation. It is hard not to conclude that this was a deliberate decision to release our confirmed room to another guest for a higher rate, at the expense of our family's holiday. As a guest who booked well in advance, I expected professional service and integrity, both of which were absent in this arrangement. I request a formal explanation regarding the "water damage" incident and a proper reconciliation for the significant downgrade and inconvenience we endured.

Very noisy a lot of construction going on

Great hotel in a great location . The rooftop bar is the best place for drinks and views over the lake.

Over priced small room and patio for rooftop room was full of dying plants. Other than good location and modern amenities and clean.

Good place for a night in Zurich. Clean rooms, comfortable beds and they have a ‘family room’ with connecting rooms. Front desk was nice. We interacted with several concierge personnel, some were more helpful than others. Some really needed to be in another industry hence the 1 less star.

Good location, room setup very efficient, good lighting and mood selection. Restaurant la Rotisserie is impeccable for food and service.