Hello QT Pounamu

星級評鑑以住宿資訊（飯店提供之服務與設施等）綜合評等為基準，僅供參考

The extras went down a treat. Proper bottles of shampoo and conditioner. Was very happy with this since my case went missing.

Room was not properly prepared for our arrival. Bathroom sink was completely plugged and not enough towels. No remote in main room.

Clean

Easy to communicate with the rental staffs and beautiful lake view location.

Excellent in all aspects.

The size of the apartment was perfect, the view was incredible & it was in a very convenient location.

Excellent location for walking to downtown. Garden view studio was quiet & sunny. Very clean, modern room with good quality toiletries. Very convenient to have a washing machine & drier.

The place itself was absolutely beautifully pleace to stay with and awsome view to wake up to every morning

The “premium studio“ was half the size of all the hotel rooms we have stayed in throughout New Zealand. It was more like a college dormitory room. Undecorated, bare walls, tiny. The floor to ceiling blinds did not keep light out and the “garden view“ was a view of the steps up to the room. The walls were thin; we heard our neighbor’s every move. Heater didn’t work. No human contact with staff. No paperwork in room explaining where things were and how to use them.

Hands down the best location for the views to stay that l looked into- just spectacular- balcony is a must at sunset. Bedroom carpet freying & worn, toilet paper & tissues were appalling, massive chip off the basin in bathroom. High star shouldn't provide that type of amenities. We paid a lot aus for 6 nights - you're making money - fix the room to the standards it should be to what is charged. TV at night was garbage, its nice just watch something at night whilst winding down, lots of channels said no connection. Queenstown airport had better products. Appartment was acceptable because of the spectacular view given that & it was a 15 minute walk into town