考文特花園集會飯店 (Assembly Leicester Square)

星級評鑑以住宿資訊（飯店提供之服務與設施等）綜合評等為基準，僅供參考

Very convenient location. Lovely staff. Clean and well kept.

Staff were super friendly and helpful. Didn’t have a hot breakfast over 3 nights. No TV or coffee facilities in the room. Terrible smell from bathroom drain, which travelled into room as soon as door was opened. Reported twice nothing done really affected our stay

Hotel near to Covent Garden and the tube for getting around. Roof top restaurant was amazing seeing all the London sites Room was modern clean and comfortable no tea/coffee facilities or tv in the room

The bed positioning wasn’t the most sensible use of the space given we had quite a large “dead” area. Design could be better Shower was good but floor just outside the shower cubical was dubious as seems like the wooden part has fallen away, it felt a little unsafe

NO TV - NO Fridge - NO housekeeping (even though you leave an “Out” sign on door handle - stayed 3 nights - lack of counter or space to put anything on in bathroom.

Rooms were very clean and had everything you need. Staff was very helpful. Only problem we had was our outlets stopped working but they were accommodating. Roof top bar was very pretty.

We had the room that was called cozy with a little extra room and the pictures make it look like the room is bigger.. and the hotel is a little bit kind of fun, but there’s no hotel lobby at all in the hotel. The room is literally a closet the bathroom you can barely get one person in. They and the sink is so small. Maybe this is OK for just a single person with no frills or thrills. We are a seasoned travelers around Europe, and this is the first time we’ve been fooled By the way the hotel looked online and the reviews must not all be real. But it is in a great area.

When you walk in it hits you so dirty we also walked in and the staff were having a argument On entering room awful mood in bathroom and bedside table tiny room even though we booked room with extra space. Carpet filthy bedding worn I’m ew they had no tv but to have no tea facilities and no safe and nowhere to put things as no cupboards or desk. Only good thing was the roof top bar staff good but still mucky.

We arrived late due to fight issues, and had a hard time finding hotels there is no address number at entry. Finally found it, security helped with our check in, he was helpful and friendly. Our room was clean and was what I expected, but AC kept shutting down, when I mentioned they had someone look at it right away and provide us with a breakfast voucher at restaurant. Staff were amazing, efficient, friendly and always willing to assist with concerns or directions. Yes, I would stay there again.

I was very dissatisfied with my experience with Assembly Leicester Square. I booked two rooms well over a year in advance by mistake, as I had intended to book for the same year in which I made the reservation. I contacted the property within days of making the booking to explain what had happened and ask whether there was any possible solution other than keeping the reservation. Unfortunately, the staff were incredibly unhelpful, and I was ultimately left to absorb the full cost of the stay while also having to book rooms at another property for the dates I originally intended. Based on this experience, I would not recommend staying at this property.