我的雲端過境酒店 - 衹允許乘坐國際航班的客人入住！ (MY CLOUD Transit Hotel (Guests with international flights only))

星級評鑑以住宿資訊（飯店提供之服務與設施等）綜合評等為基準，僅供參考

The facility was nice but as it is behind the customs and security point, the logistics of baggage and so forth is very much a hassle. I was able to navigate but if I had not been planning on being to gate 2 hours early, it would not have worked out.

Great location. Clean rooms with all the needed amenities. Convenient to walk from room directly to the Z gates without dealing with passport control. A reminder that most terminal restaurants close at 9-9:30pm

We have never stayed at a hotel airport before. the staff was so friendly and welcoming. the room provided everything we needed and more . very restful sleep.

I booked this hotel specifically because it advertises convenience for passengers departing the Schengen zone. I was flying American Airlines to the US and this proved to be entirely inaccessible. My Cloud Hotel sits inside Terminal 1’s secure zone. American Airlines departs from Terminal 2. With checked baggage that couldn’t be processed at Terminal 1, I had no way to reach the hotel. Airport staff also flagged that checking in here means temporarily exiting the Schengen area — requiring a second passport control the next morning before reaching Terminal 2. That was an unacceptable risk before an international flight. I called the hotel repeatedly between 9:00–9:30 PM with no answer. I called Expedia customer service in the USA who also spent ~10 minutes trying to reach the property on my behalf, they were also unsuccessful. I paid $220 out of pocket for an alternative hotel and got less than five hours of sleep after a full day of travel. And now there is entire day of travel to USA, and then internal USA travel. The hotel may be fine for Terminal 1 passengers. But Terminal 2 travelers with checked baggage cannot access this property, and that is not disclosed in the listing. Clearer communication would prevent others from facing this situation.

The only problem that we really had, was the information to getting there, no one knew where it was located and no one gave us any information about the hotel inside the airport.

Exactly what you need after a long flight! Also complementary coffee and tea is a big plus!

Excellent choice when you have to spend over night in the airport.

Wonderful airside stay

Very convenient for an overnight wait Modern clean room , very peaceful Well located in Airport

Clean