水雲天飯店 (Crystal Hotel)

星級評鑑以住宿資訊（飯店提供之服務與設施等）綜合評等為基準，僅供參考

機器運作太大聲了

房間光潔明亮，地點不錯。感謝前台小姐們熱情招待，令我們覺得埔里這地方很有人情味

已入住過 入住手續很快，11:00稍微延遲退房 感謝通融，各方面體驗都很好 房間以及服務，第二次入住了

枕頭太硬不好睡，可以的話自備枕頭吧。

Spacious

入住時有備註特殊需求，飯店有特別貼心注意安排。房間大又明亮、浴室熱水很熱且水量大，服務人員親切，一樓有咖啡茶飲零食，附近吃的也很方便。

Great service. Very clean. Close to shops, dining and transportation. It is right in the middle of the town.

good location. cleanliness can be improved. the floor was dirty and our feet was black with dirt if walking barefoot in the room

Friendly and helpful staffs, very clean property

Overall an excellent experience: friendly staffs, clean room, comfy bedding, and great selection for breakfast. The only complaints would be the lighting in the room and the design of the parking entrance/exit. The room is very bright, but it doesnt come with table/reading lamp, so we had to turn off all light when someone want to sleep while others were still widely awake. The underground parking entrance and exit share the same single lane. When we drove up the parkway to exit the parking lot after inserting the token, the car that just entered had to back up along the parkway to the street level so we could get out. Maybe the hotel can design some rules/signs to avoid this for traffics from both directions.