Amber Dale Luxury Hotel & Spa

星級評鑑以住宿資訊（飯店提供之服務與設施等）綜合評等為基準，僅供參考

Too much perfume

Very helpful staff and a great stay overall. You’ll have everything you need here!

Stay was very good. Food and hospitality was good.

Rooms have dilapidated since the last visit. Food was not that good. Staff were friendly.

Very good stay

Great location with views and helpful staff

Spa treatment was really awesome

Clean, comfortable room, excellent service, great food.

Staff was friendly

I recently stayed at Amber Dale Resort in Munnar, which is in a beautiful location with stunning views. Unfortunately, my experience was far from ideal. Despite booking months in advance, my family and I were placed in a room above what seemed to be a maintenance area. The constant noise from loading and unloading activities disrupted our peace. Additionally, the view was blocked by a fenced-off area, and the balcony had a privacy glass that obstructed half of the view, defeating the purpose of staying at a mountain-view resort. The room also had plumbing issues that caused unpleasant odors. After contacting the front desk, they moved us to a room with a proper mountain view the next day. However, this meant we lost an entire day of our stay due to poor planning. The trip was meant to celebrate my parents' wedding anniversary, and I had hoped for a better experience, especially since the rooms were booked well in advance. On a positive note, the resort's hiking experience was wonderful. Our guide, Rajan, led us through beautiful plantations and scenic viewpoints, which helped make up for some of the resort’s shortcomings. In the end, while the location has potential, the service and room quality were disappointing.