羅馬Love飯店 (Rome Love Hotel)

星級評鑑以住宿資訊（飯店提供之服務與設施等）綜合評等為基準，僅供參考

Well located, little hard to find , doesn’t look like a regular hotel , placed on a 2nd floor on a building.

It was a nice place to stay. Fairly central. Easy to get from the place to dinner and other attractions. Only saw staff to check in and pay city tax, otherwise no interaction. They were helpful and stored our bags before the rooms were ready so we could go out for the day which was great and helpful. Simple spaces but clean and tidy and just what is needed after a long day of travel.

This place is very central to everything close to the Colosseum close to the Metro pretty much close to everything. Vecchia roma restaurant is around the corner so are many other restaurants. The room was a decently sized except for we had two twin beds we had to push together. The bathroom was quite small, and the showerhead was having its own process. But other than that, it was a great place to stay, especially for the price if you are in Rome and want to stay somewhere central where you can easily walk around I will highly recommend this place.

I had very much difficulty with trying to get my codes so I can get into the building. The app didn’t accept my info. Communication was poor between the building and me. When I finally got there, there were three codes to get into my room, which makes it much complicated. The instructions given via WhatsApp were incorrect. It’s not a hotel managed by a 24 hour staff which causes problems. Also, the room is just a room, hostel like.

The worst experience Hotel I have had , very dirty room with hair in the bed in the floor and in the toilet , the sheets were not clean , also the pillows have marks of dirty , bad smell in the rooms and hotel . The emplacement is very far from the heart of the city and not calm at all !!! The service is 0 ? Since we never had an answer for my claim from the hotel neither from expedia !!! That didnt do any effort since we had reserved 3 nights and only stayed one night and abandoned the hotel because of the bad conditions and never get a refund of those nights i didnt stay and expedia didnt do anything for us !!! So really bad experience with the hotel and with expedia !!!! Dont go to this hotel and dont reserve anymore with expedia !! Disappointing

Definitely a one star hotel, however, everything was clean and the beds were comfortable. The location was ideal. Easy walk from the train station, into town and to restaurants. Our only complaint was the difficulty trying to access the building from the street.

AC worked perfectly.

It was difficult to communicate with the people managing the check-in process, which was an issue as the check-in process is complicated.

DO NOT STAY HERE UNDER ANY CIRCUMSTANCES! I stay in Rome once a month for business, I book through Expedia and stay at multiple locations. This hotel did not give me the access code they promised (because they have very limited check in times) so i could not gain access to the building and therefore the room I paid for. After several attempts to contact them I eventually gave up and booked another hotel, fully expecting that they would of course refund the booking. They REFUSED, on top of which Expedia replied to my request for the booking to be credited (as I book through them every month) by saying "we asked the hotel for a refund and they said no" sorry. Absolutely unacceptable! (Oh and by the way I work in hospitality)

Pro’s. Location. 10 Minute walk from Termini Station. There is a metro station outside and a tram stop about 3 minutes’ walk away. 20 minute walt to the Colosseum. Small shops, restaurants, bars and coffee shops on your doorstep. Cons. Internet. 300 Mbp in the corridor but on 3 in the room. Coverage is patchy. No English TV channels provided but a Firestick was available attached to the TV in the room This is a basic hotel, rooms were cleaned every day. 2 Bottles of water left every day. Tea and coffee making facilities provided and a fridge. Air-con worked great. Don’t let the 1 star put you off.