金馬侖高原艾里斯之家飯店 (Iris House Hotel Cameron Highlands)

星級評鑑以住宿資訊（飯店提供之服務與設施等）綜合評等為基準，僅供參考

I had booked two rooms but they only had one room. The fabric and furniture and furnishings were very poor. Bath towels were very old and brown with age. No coffee making facilities, television not working Windows not able to close. No controls in room for the aircondition. Only positive thing was the first receptionist was very apologetic and helpful but everything was out of her control. Certainly wouldn’t recommend any one staying there

a very rundown property. the toilet fittings are old, damaged and dirty. the kettle is broken, old and dirty. Will not come back to this hotel again!

All ok, but toilet system is not in a good condition

Staff wasn't good in manner. Wifi provided was fake, totally couldn't use. No towels and shampoo at all, end up went out to buy purposely. The most funniest thing was, after check out the staff called and asked whether we took the towel. Luckily just stayed one night, and will nvr return again.

No wifi no room service

Still with tv dysfunction and coffee/tea not provided without apropriate price flux. Wifi less access on high floor.

Breakfast need to be provide

Strategic location and it's walking distance to nearby shops and restaurants. The hotel cleanliness needs to be improved. The bedsheet and blanket not clean.

Near with attractive place

Advertised with free WiFi but both nights we weren’t able to connect to WiFi. Room need a little more cleaning especially bed sheet and blanket. Found too much lint and hair when flipped opened.