格魯維諾機場貝斯特韋斯特優質酒店 (Best Western Plus Grosvenor Airport Hotel)

星級評鑑以住宿資訊（飯店提供之服務與設施等）綜合評等為基準，僅供參考

Clean, spacious and good customer

I could not get my room AC to work. The night front desk staff on arrival was very helpful. The property appeared to be overdue for updating. The bathroom shower head leaked. Water pressure poor. Stained corridor carpet. Breakfast eggs ran out. Sausage was not as good as most motels. Poor fruit selection. Waffles were nice. The bed was comfortable. All in all ok but needs updating.

Hotel was a lot better than I expected. Clean and friendly staff.

Arrived in the room and noticed it was really loud in the room. Went to the window and realized it was broken and they had covered part of it with blue painters tape. Not just a small crack, but separated from the window pane broken. The curtains were blowing from the wind coming in and the sounds coming in from outside were as if the window was open since we were near the airport. Went to the front desk and asked for a different room and the man at the desk acted like we were inconveniencing him by making the complaint about the broken window and noise. He eventually provided us with a different room but was not happy about it. Best I can say about the hotel is that it was clean.

Hotel is not new but the rooms are well maintained. Front Office staff were helpful. Breakfast was good and the water dispenser that you can get anytime is very helpful. I would definitely

Breakfast hours were very convenient. The food was delicious, and the variety of options was wonderful.

The airport shuttle service is excellent.

Staff is very sweet. Breakfast is outstanding. I even see cucumbers and cherry-tomatoes. Also, everything was delicious.

Bianca is wonderful. She make this place a home for me.

It’s our “go to” hotel when stopping prior to our Hawaii flight home to/from the mainland.