克魯斯飯店 (The Corus Hotel)

星級評鑑以住宿資訊（飯店提供之服務與設施等）綜合評等為基準，僅供參考

Room was clean

Not advisable to elderly or seniors

There are better places to stay.

My toilet flush was not working. Despite asking them repeatedly, neither it was fixed nor I was given an option to change the room. When I mentioned to the front desk, the lady seemed to not care about the problem. They just gave me a discount of Rs 500, where I had to pay Rs 17000 for 2 days to live with inconvenience.

WiFi wasn't operational for several hours after we arrived. State of the room was an issue - door in bathroom couldn't close and was stained. Poor paint job on the walls. Bed was very comfortable.

Absolutely filthy. Had to leave for our own health. Pictures on website very deceiving as hotel very dirty and dusty. No toilet roll in bathroom. Towels were very and torn. We were overcharged at the bar and the restaurant food was appalling. No effort out in by hotel management. We had to go to the loss of the 2 night stay as we left and went to Radisson Blu. Would need a refund as we were completely ripped off

This hotel is really bad. First we got an extremely dirty room, everything was covered in a layer of old dust, gray towels, it was really unacceptable. We complained and got a different room which was somewhat cleaner, but much smaller and not what we paid for. The entrance is hard to find, small door where you immediately need to climb a steep flight of stairs. The corridor to our room was unfinished and dingy. The breakfast was meager - good coffee though. We checked out one night early and did not get any money back. We absolutely overpaid - 100 euros per night! The staff said there was nothing they could do because we booked over hotels.com (we tried to contact them but no response). Overall we felt cheated. We thought it would be a good place to stay because of the pictures and the location but it was really impossible to stay there. We feel cheated.

Location was OK. there was really nothing else to like about this property. Breakfast was poor, bedding dirty. No windows in the room. Bathroom flooded when had shower.

I didn’t find anything good except the location. I had booked this hotel by seeing other reviews. But I doubt if all these reviews are genuine. The hotel is on the 1st floor and I got the room in the 3rd floor - there is no lifts. My room was so small (it was a deluxe room) with a queen size bed (I believe it was a queen not full size) and all the appliances were so old. Bathroom was in a bad condition with damaged water basin.i don’t want to book again.

Hotel is situated at main CP market , that is the only good thing about hotel .Rooms are very basic and small in size , hotel condition is not up to the mark , bathroom is again not kept in well conditions. One can opt for this hotel for the location as everything is near by from here.