納帕谷美國大峽谷希爾頓逸林酒店及度假村 (DoubleTree by Hilton Napa Valley - American Canyon)

星級評鑑以住宿資訊（飯店提供之服務與設施等）綜合評等為基準，僅供參考

Staff was friendly and accommodating. Nice place.

Housekeeping left all dirty glasses for 2 days. Last day no towels. Lamps outdated, curtains stained

Nice

Fair

Clean and perfect

Total dump. Gross. Dirty. Avoid.

Stayed in room 129…very old, bathroom knob wasn’t working (would’ve close/lock). Shower floor had black scuffs, shower tiles looks filthy. Maintenance were working on the rooms next to us (on each side) at around 0800…had to tell them that people are sleeping. Glad we only had to stay one night -

Enjoy staying here. The place is clean and the staff are nocd

Overall, we had a pleasant stay. The room was clean, comfortable, and well maintained, which made for a relaxing visit. The air conditioning unit was older, but it worked very well and kept the room comfortable throughout our stay. The hallways, however, could use more attention, as they felt a bit dirty and outdated. At first glance, the hotel looked older, but once we got to our room, the experience was much better. One thing to keep in mind is the location. Most of the attractions, wineries, and restaurants we wanted to visit were about 20 to 45 minutes away, so be prepared to do some driving if you plan to explore the area. Overall, the clean rooms and comfortable stay made it a good experience, despite the dated common areas and the distance from many attractions.

The hotel staff member Ruby, was great! Really good customer service.