果阿W飯店 (W Goa)

星級評鑑以住宿資訊（飯店提供之服務與設施等）綜合評等為基準，僅供參考

Honestly, one of the best properties I’ve stayed at. The staff were absolutely amazing and there was nothing you could do that was a bother. On arrival we were greeted by Nikhil who swiftly had drinks sent our way and our rooms checked in, all while we were able to relax on the sofas. Genuinely the best check in experience I’ve ever had. He was our main point of contact after this, making sure we always knew where to go, what to do and made sure we were looked after at all times. It really felt like a VIP experience. Outside of this, the hotel was great, an amazing spa and fantastic restaurants. Huge thanks to the team as they really went above and beyond. Can’t recommend enough.

Nice stay

Room was clean but furniture has worn out

Excellent breakfast and the staff go above an beyond in every way. the beach is lovely, however the hotel does not have any facilities on the beach (loungers etc) They also need more loungers around the main pool as there were only 8. however the property is in a great location, the rooms are excellent and the staff superb.

Had my expensive sunglasses stolen within 2 minutes of leaving the property and returning. Definitely not going back to a place where staff is untrustworthy. The sunglasses were a gift and it broke my heart to have them stolen. It was hard to get hold of staff and although they have a CCTV there, I did not receive much help from the security team. We were seated at the open air rock pool area and the sunglasses were missing in the 2-5 minutes we had left the table and returned. This is terrible customer experience. The overall room experience was so-so. The first time was damp and actually had water from the AC seep down and wet my open bag of clothes. I was given a different room after talking to the front desk and requesting a room change. The staff was willing to help and courteous but not well-trained. The waiter kept interrupting us during dinner, although my friend and I were engrossed in an intimate conversation, and I had to ask him to give us some privacy. I expected better service and will not be returning especially after having my personal property stolen.

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Hotel is very good. Food and service is excellent. But it has become old and needs lots of service, maintenance and upkeep.

Perfect stay 👏👏👏

Must stay here to experience the best hospitality, clean property, amazing food and views.

Room light were broken Hot water issues Carpet was dirty Sold us Expired Beer in the Bars