瑟倫尼亞尊爵客房飯店 (Serennia Exclusive Rooms)

星級評鑑以住宿資訊（飯店提供之服務與設施等）綜合評等為基準，僅供參考

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Totally scammed. There is no lobby and reception. It looks like the office rather than hotel. Nothing same as they posted in this pages. Felt so bad.

Location was perfect for commuting or walking to major sights. It was a bit confusing that the address provided vs the actual location was a bit off — no big deal. There is construction right outside the building at the moment and it was quite noisy in the mornings. We were situated on the first floor and our room was noisy. Air conditioning was not adjustable in our room. Room was clean and comfortable, but basic. As expected for description and price paid for our stay. WiFi was good and there was housekeeping daily if required.

I choose the Suite based on phots. But what I got is very different and realized it is not suite. Photo shows windows and balcony. But my room does not have those. My wife says the room was like the jail. I paid more than $1300 for 3 night. It doesn't make sense room for those price doesn't have windows to see outside... This property needs to put the right images for customer to select properly.

Room was spotless, clean bathroom. Nice comfy beds. Staff was very courteous and let us check in early without any issues. Location was superb, close to amenities, coffee shops, restaurants, major city center area. Overall a great experience, worth the money spent.

We had a little bit of confusion when we first arrived because we went to the apartment building, not the hotel. The lady we spoke to on the phone was very kind and helped us find our way (if you find the cafe El Fornet, look a few doors to the left!) Check in was quick and efficient, our room was great with a lovely little terrace overlooking the city. The location is excellent, everything is walkable, so close to Las Ramblas and surrounded by many great restaurants.

Great check in support, super friendly and helpful! Will definitely stay again. Loved the balcony.

Unfortunately, our stay was disappointing. The hot water ran out after just one shower, and staff said we had to wait over an hour for it to heat up again. The AC wasn’t blowing any air near the bed. When maintenance came, they explained that only part of the room could be cooled, which meant the sleeping area stayed hot and uncomfortable. Definitely not what we expected for the price.

excellent location with bus stop and subway station nearby. stayed at 1st floor. bit noise from outside traffics throughout night but managed to sleep well.

Amazing place. Better than expected and good custoemr service. Check-in was a breeze although webarrived after midnight. Very close to amesnities.