伯明翰之家舒適酒店 (Comfort Inn Birmingham)

星級評鑑以住宿資訊（飯店提供之服務與設施等）綜合評等為基準，僅供參考

Great location for anyone traveling by train while be convenient to restaurants and shopping. Staff was extremely polite and helpful,while the rooms are clean.

The only positive aspects of the hotel is it is very close to New St Station and had a comfortable bed. Unfortunately the location also makes it very noisy and this was exacerbated by a broken window latch that meant the window couldn't be closed which made sleep difficult. And on the hottest week of the year, there was no hot water for 2 days of my stay either in the morning or evening. And my belongings were removed from the room by the cleaner and returned to be in the bottom of a black bag. I could probably cope with some of the above if one of nights hadn't cost me £199!

Great location right next to New Street station. Staff welcoming and helpful. Room was very clean although had a bit of a bleach smell on walking into room. Bed was comfy.

Staff were fine but the rooms were well below standard. The water from the shower head tricked out at a weak snails pace & the shower head wasn’t adjustable at all which made for a long arduous cleanse. Had one of the most awful nights sleep due to the constant noise from outside. The only positive aspect to was that this hotel is right next New Street station & a stones throw away from the Wetherspoons. Would not stay here again.

Very convenient location next to station and shps

Very, very noisy on arrival. Whole room was shaking from noise next door. Amenities and condition very dated.

Very dated hotel eith single pane windows so bring your earplugs and extra layers.

Hotel is in need of renovation, window frame was broken. Room was very small and not very quiet. One thin pillow provided. Only positive was very well located to Birmingham new street station.

The hotel was very much the worse for wear. Tatty, dirty, and dated. On arrival our booking was incorrect and we then had to wait for our room. While waiting we felt very uneasy as there were several single men, obviously worse for wear and possibly homeless coming and going. When we got our room, it was at the highest, most isolated part of the hotel, leaving us feeling very unsafe. The room itself was awful. Tiny. It was also dated and worse for wear. We immediately checked out and went elsewhere. I have no issue with people who need it, such as the homeless, being given hotel rooms. However in this case the hotel should not be renting to the public. It is unfair and degrading to them and they deserve privacy and comfort as much as the next person.

Staff very friendly. Hotel room very clean. Could f done with bottled water for coffee