森林小屋旅館 (Forest Lodge Hotel, BW Signature Collection)

星級評鑑以住宿資訊（飯店提供之服務與設施等）綜合評等為基準，僅供參考

Everything was clean, hotel in general tired. Staff helpful including cleaning staff. Only had 1 main meal which needed a lot to be desired Breakfast good manager really helpful & friendly. There quite a few niggles which we reported to manager who gave us a bottle of wine in recompense

Good location, 2 pubs very near and a 5 minute walk to Lyndhurst. Could have been a bit cleaner (only a couple of cobwebs on a light fitting nothing serious or off putting) but good for a reasonably priced Hotel. Reception friendly and helpful. We will go there again. P.S. Its very dog friendly.

The stay was great, I’ve left one star as we accidentally left our expensive apple laptop charger in the room, we phoned the hotel to see if we could get it back and the staff were very unhelpful, it was definitely left there (which we should have been more observant of when packing and leaving) but when a mistake like that happens you fully expect the staff & cleaners to at least have the decency & trust to keep it aside for a period of time. I feel let down that this has happened. I’m just glad it wasn’t something sentimental like jewellery as I don’t trust it would have been reported or followed up. Shame because the stay outside of this was nice.

The swimming pool is the jewell in this hotel's crown. The rooms are basic but spacious, some with views over the garden areas. The staff are very friendly and always willing to ensure that all guests are happy with their stay. Breakfast is good with a variety of continental and cooked foods available. There is an additional cost for breakfast for those who book on a room only basis. A service charge is also levied for service provided at meal times. The hotel is dog friendly and is ideally situated for walking into Lyndhurst. There is ample free parking with charging points for electric vehicles.

Breakfast service was a little chaotic due to the numbers of residents eating in one sitting, with only 3 members of staff on duty. The selection and quality of food however was very good. The staff are always busy but extremely approachable and will always help if there is an issue. The rooms are clean, a little basic but comfortable. The swimming pool is very good and a huge asset to the hotel. The hotel is ideally suited for walking into the town of Lyndhurst, just a few minutes walk away. Free parking with electric charging points available.

Very Dog friendly, great staff, competitive pricing, rooms are a little tired, but good value.

Lovely property just few minutes walk to high street with.. beautiful and clean room. Staff member was lovely and helpful.

Lovely breakfast great staff

Plenty of parking available, with electric charging points for those that need them. The hotel is dog friendly. Ideally placed to be able to walk into Lyndhurst. Having a swimming pool is a great asset to the hotel.

Nice room lovely staff and enjoyable stay in a lovely location