赫樂米特柏林飯店 (Hotel Helle Mitte Berlin)

星級評鑑以住宿資訊（飯店提供之服務與設施等）綜合評等為基準，僅供參考

Everything was great

Close paid parking, great staff, bar nearby. In general ok

Nobody come to clean the room in all 3 nights..The corridor it very dirty the carpet it dirty..Shops are near the hotel

The staff were extremely kind, and honestly, they are the only reason I can give this hotel any stars. Unfortunately, the window in my room opened toward a shopping arcade that was very noisy, and there was no real fresh air — only smoke and the smell of cigarettes. I couldn’t keep the window closed because the room felt suffocating, but opening it wasn’t an option either. I even experienced shortness of breath inside the room and preferred to stay outside the hotel during the day just to get some fresh air.

The pictures are not of the rooms or the hotel. Reception is a desk wedged in the hallway between rooms with no signage. Door locks dont work and the room was not cleaned or made up prior to arrival, had to ask for sheets and pillows. Would not recomend. Definitely look at the google reviews not the expedia ones.

There was no one at the reception desk (once I found it) when I got there, but showed up very quickly. Spoke a little English and was polite but not overly friendly. There are plenty of shops and restaurants around but the would guess not the greatest area. Comfortable beds and relatively clean.

The worst option

Be wary of bed bugs! I read reviews about bed bugs so the first thing I did upon entering the room was lift the mattress only to find live bed bugs - yikes. This hotel carpets are spoiled and stained with many smells. It’s located on top of a strip club. The hotel reeks of smoke, weed and alcohol. I tried bringing the bed bug issue with the hotel manager but all he seemed to offer was a “larger room”. Like no, if this room has bed bugs, I’m sure they all do. The size of the room doesn’t matter.

We stayed 3 nights. The first 2 night were great. The hotel is good for the price. Very close to the train station and restaurants. However, our room was above a club and our last night was a Saturday which caused us to stay up till 4 due to the noise. Overall I would say it’s a great place to stay on weekdays.

We did not receive a very warm welcome and the reception is on first floor and the elevator was not operating after 6pm so had to carry bag up stairs.