克桑勞特飯店 (Kesang Laut Hotel)

星級評鑑以住宿資訊（飯店提供之服務與設施等）綜合評等為基準，僅供參考

Check in je bilik bau rokok. Kuat bau rokok package habuk rokok atas lantai. Cawan ada kesan kopi tak cuci. Tv tak boleh tengok. Bila cakap dengan staff, no action taken. Alasannya memang macamtu. Bath tub pun tak function. Stay dua malam kat hotel ni memang tidur je semata.

Ok

Ok

Bilik air tak bersih berbau tak menyenangkan.

Stains on bedsheets, wet toilet when checking in. Remote control for TV doesn't work unless you walk right to the TV and point the remote to the receiver located behind it. No towel provided, saying it's still in laundry.

failed service

Spider webs on ceilings, blood stain on bed sheet. No towels provided n was told to wait to send over after 4 hours but no in vain till we complained to the manager.

Quite okay, but must hired good and responsibility housekeeping to tidy up room. Pls. Alot of dust, hair, and toilet quite dirty.

They did not receive info from Expedia and was not expecting anyone. Luckily had paid confirmation from Expedia. The room booked was not ready and paid extra for supposedly available superior room. The sink glass top was never cleaned, was told only had one towel left. The poor staff attending was feeling harrased because the other staff did not do their work. Will never set foot there again.

No lif and staff not professional