馬歇爾飯店 (Hotel Le Maréchal)

星級評鑑以住宿資訊（飯店提供之服務與設施等）綜合評等為基準，僅供參考

I booked last minute. Room was clean; top floor; view of canal; very tiny. The staff on the first day were polite and accommodating. However, I have insomnia and missed breakfast daily. The first day I requested a coffee and croissants in the patio about midday. Staff were polite and accommodating; did not even ask my room number. On the third day, I tried to request a coffee and a glass of water at 13:00. A tall & thin woman would not acknowledge me at all. So I asked a tall and bearded man who had avoided eye contact or a greeting all three days. He told me in French that there is no service in the patio and the restaurant is closed, which I understood perfectly well. However, he had to be condescending and repeated what he said in English, since “I did not understand him!” His arrogance was abundantly clear. He said he’d bring an espresso; I repeated my request for a black coffee; “an Americano,” he asked condescendingly. I again explained: a cup of black strong coffee! The tall thin woman brought the coffee; I repeated my request for a GLASS of water. She brought a tall bottle instead, without the cap, and asked my room number. I replied in French because I was very annoyed at this point. As well, I had asked the head housekeeper earlier for a bottle of water in my room; she rudely said I had to get it from room service myself!! I’m a seasoned traveler, respectful, a well-dressed/groomed woman who knows three languages fairly well, and two fluently. I will not return.

Beautiful hotel and authentically decorated room, friendly and helpful staff, perfect location

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Colmar and this hotel were actually the highlight of our 3 weeks trip to France. The hotel had a great location, amazing decor and great breakfast. We had a family suite in the annex and LOVED it. I have read that people were disappointed sometimes not to stay in the main hotel, but we did not mind at all. We have 2 rooms, one of the strongest AC in the whole trip (heatwave:(), nice decoration and great bed! The hotel staff was amazing! My husband has to work there, and they allowed us to stay till 12 and after that gave him a room to work till 3 pm. It was a life saver for him. We reserved parking upfront and it was 10 minutes' walk from the hotel, however, how I understood you can park across the hotel. Breakfast was great (still pricey in my opinion but it seems that it is a regular price this summer). Highly recommended this hotel!!

Great location

We loved our stay at this hotel, it’s in a good location close to everything in Colmar. The room was charming and comfortable and the staff helpful. We enjoyed our 2 night stay.

This boutique hotel is special. Decorated with great detail and care. The rooms are small but well appointed. The staff is eager and welcoming. We always choose The Hotel Esther’s.

Amazing hotel. Extremely friendly, helpful and very competent staff. Absolutely fantastic and quiet location. We would love to return soon Photos show the back and front of the hotel

In the heart of Little Venice and very walkable to restaurants, museums and parking. The half-timbered hotel is quaint with unique hallways and rooms including beamed and sloped ceilings. On the third floor, our particular bathroom was a bit difficult to navigate with a sloped, beamed ceiling and only an open garden with handheld shower wand. It made for interesting mornings when getting ready for the day. I suggest asking about shower/tub facilities in the room you may choose. Although breakfast was very good we were disappointed in the one evening meal we had at the hotel restaurant. It seemed service was dysfunctional at best.

Convenient location, in the center of the city. Also, safe and relatively easy parking.