諾富特驛馬吉卡科波利酒店 (Novotel Imagica Khopoli Hotel)

星級評鑑以住宿資訊（飯店提供之服務與設施等）綜合評等為基準，僅供參考

Not too far from lonovala. Right next door to park. Room & bathroom was clean. The breakfast buffet was great & plentiful! Lots of choices to choose from! Made to order omlets, dosas, etc. 9am there was a musical parade of characters. Everyone enjoyed....even my mom! Lol.

enjoyed

We were three families. I would 10/10 to this property. Staff were exceptionally well behaved and best service even at peak times.

Overall a good stay , clean rooms , good staff and experience at the breakfast was great specially due to mascots dance performance kids and adults both loved the environment. Check-in experience can be better .

Great pool, clean, lovely hotel and staff with good amenities

Lovely place to visit. Specially with kids it’s treat for them. Kids friendly staff and extremely clean. Totally a 5 star experience at Novotel.

Considering that Novotel is a 5 star rated hotel, lot of things were missing. No welcome drink, No Garden for kids to play. My room was small with small beds, it was very uncomfortable for me to sleep. We had booked a room for 2 adults & 2 kids & I did not like the room or beds. Not much amenities to enjoy. Good that I had booked imagica theme park & then water park the next day or my stay could have turned out to be very boring. To make my experience even bitter I was made to wait for 20 - 25 minutes for checkout. There were 2 counter, your staff Deepa told me that the other counter which has 5 people in queue was for check-out. Her counter only had 1 in queue. When I questioned the manager (Aditya I believe), he said both counters are for check-out & deepa lied him that she told me the same. Honestly I enjoyed in imagica & not in Novotel. Breakfast was good but can be improved by introducing more Non-veg breakfast items. Overall Not worth the money paid.

We had a confirmed booking for one superior room having one king size bed as shown in booking page.We reported for check in correectly at 2 PM.But they kept us waiting for more than 2 hours and compelled us to check in a twin bedded room ,completely different , as shown in the booking page.This was a connecting door with another room apparently looks like a kids room having low type comode,very problematic to both of us .

The staff at reception was overburdened with long queue of people trying to check in. On top of it they didnt allowed me to checkin saying they have not got any reservation for me from expedia. I had to check with expedia and after lot of to and fro they finally got the confirmation and i was given the room. It took almost 2 hours and it was a pathetic experience as i was with family including kids. Otherwise the hotel is good, clean and nice to stay in.

Our stay at this property was very pleasant. The rooms are very clean and spacious. Their buffet breakfast, lunch and dinner has lots of variety and really delicious!