攝政鄉村俱樂部公寓套房 (Regency Country Club, Apartments Suites)

星級評鑑以住宿資訊（飯店提供之服務與設施等）綜合評等為基準，僅供參考

Bruno was extremely helpful and knowledgeable about Tenerife and gave us excellent advice for days out and making the most of public transport too. He was always friendly, courteous and attentive. The room is extremely well equipped for self-catering and the balcony was enormous alongside having a roof top terrace, which was absolutely an added bonus, especially useful for early evenings, when the sun was going down. Entertainment staff were also brilliant; special thanks to Javi, who was always cheerful and engaging and took the time to remember everyone's names and provided some fun games. We will definitely be staying at the Regency Country Club again! :-)

We liked the spacious kitchen, room and balcony, it felt big enough for our family of 4 (parents sleeping on sofa bed which did the job). No one came to clean our room at all during our 7 night stay so we did have to get some emergency toilet rolls and bin bags and it would have been nice for this service (we could have asked on reception if we were that bothered). We also kept seeing people stealing ice creams from the poolside fridge which we found annoying as we were paying €3.50 for each one as we are honest people. The playground area needs a floor upgrade as it didn’t feel safe. On the whole, a good stay for us - we loved the pool area it mostly was quiet (apart from on a weekend) and the location was good. As we had a car it was nicer to stay a little further out from the hustle bustle beachfront! We went to a camel park a few min drive away which was super and also Aqualand.

Good facilities. Friendly staff

Amazing hotel and the staff were great

Despite informing the hotel in advance about our late check-in at 2am, we were given the wrong room and accidentally opened a room that was already occupied. We then had to wait over an hour while the issue was sorted out, which meant we lost valuable sleep after a long journey. The experience was very frustrating, and the customer service was poor, with no proper response or apology from the hotel

Lovely place for its rooms, balcony, swimming pool and staff. Their chlorine levels are suspect and caused ear infections in both our children, and their WiFi is problematic. If they can rectify these issues, along with a better breakfast, it would be somewhere I’d be happy to return to.

The most amazing place to stay in Tenerife. Room was perfect, slightly dated but clean and tidy. Amazing staff who are very helpful. Pool and bar facilities are amazing. We will be back next year

Rooms were extremely dated and tatty. Our room was mouldy, causing a very strong smell. Pool area badly maintained, staff were not helpful with a room change (only option given was room they were aware stunk of weed). No attempt to compensate for an uncomfortable and substandard stay.

Whole staying was amazing, 11/10!

Lovely pool , felt safe and relaxed here