帕爾馬皇家天堂高爾夫及溫泉全包渡假村 (Paradisus Palma Real Golf & Spa Resort All Inclusive)

星級評鑑以住宿資訊（飯店提供之服務與設施等）綜合評等為基準，僅供參考

Our experience on Day 21 was absolutely amazing! From day one, we were warmly greeted by our concierge, Eriol, who was incredibly attentive and helpful. He made dinner reservations for us every night and followed up with us every morning to ask how our dinner was and if everything went well. Gustavo was the best waiter in the breakfast area, and Romeris was wonderful as well. They were both friendly, attentive, and made our mornings even more enjoyable. The adults-only pool was always so clean, and the beach with its beautiful white sand was amazing. Overall, this resort is one of the best in the Caribbean. We truly had an unforgettable experience!

One of the best resorts we have stayed in. Everything was as advertised. The atmosphere was amazing.

Amazing time, food was great and staff was nice. A total relaxation trip.

Beautiful resort, walking distance from the beach. There are so many beautiful pools, we spent so much time there. The food is very tasty, great selection, very good for families. We enjoyed the coffee shop, ice cream spots as well, and the live bands were amazing. The staff is very friendly, welcoming, helpful, beautiful people!! Our room was a suite, very clean and very specious for a family. We will definetly be back.

Volvería al Paradisus. Me encanto la pasamos super

I have spent two weeks at the resort, and my experience has been mixed some days were great, while others were not as good. Most of the staff were very nice, friendly, and helpful. Since this is a large resort, I understand that it is difficult to expect perfection from everyone. However, I would like to give special recognition to Eriol. I truly wish all the staff could be like him. He is extremely professional, responds immediately to any request, is generous, caring, and always makes sure everything is taken care of. He definitely made our stay much better. I would also recommend paying more attention to the housekeeping service. Unfortunately, the service was often very slow, and the cleaning was not always done properly. For example, I requested toilet paper, and it took almost two hours to receive it. I also tried calling housekeeping several times, but they hung up the phone a couple of times because they did not understand English. Overall, we enjoyed our stay, and I appreciate the staff members who worked hard to make our experience enjoyable. With some improvement in housekeeping and communication, the resort could provide an even better experience for guests.

Our concierge, Angela, was helpful and attentive.

The hotel was super nice!

The only part that was not immaculate was the bushes around the pool area and the seaweed on the beach and in the water. The bushes had garbage in them which was obviously disappointing that no one notices that and cleans it up. The seaweed, absolutely nothing they could do about that. Otherwise everything was amazing. Loved the food, the beach, the options.

Excellent