奧納託飯店- B&B飯店集團 (B&B Hotel Milano Ornato)

星級評鑑以住宿資訊（飯店提供之服務與設施等）綜合評等為基準，僅供參考

The room was tired, marks on the walls, bedside lights not working and third bedside socket missing. The breakfast was exceptional, great selection and all well cooked. Staff very friendly and welcoming.

The staff were great and welcoming. The room was clean, but there was obvious wear-and-tear around the building - trim in the room coming away from the wall, a burnt-out light in the bathroom, badly-scuffed walls in the hallways. I was only there for one night, and gone early in the morning, so it served my needs. I don't think I'd want an extended stay, but it worked for what I needed.

The service was very friendly and professional. The rooms were very clean, but the corridors and the restrooms by the lobby were not as clean. The TV was broken and the emergency light at the room was low on batteries, flashing constantly. Unable to sleep well. Tried to contact the front desk by phone but it seemed impossible. The cleanliness of the room was optimal, and the proximity to eateries, etc., was extremely ideal.

Checking in the staff member was rude and arrogant. Checking out the staff member was lovely however. The room itself was fine. Air-con was broken as well as shower door and sink plug. It was liveable and reflected the price but things could have been better.

Breakfast area was poor. Choice at breakfast was also poor. En suite was clean and in good condition but the bedroom was in poor condition. A bit out of the city but good transport links.

Not clean

Friendly staff. Room was very basic but clean.

Air conditioning didnt work but it may be because of the time of year I went. Staff were nice. Room was clean but I paid for a double bed and got 2 singles pushed together which you cant sleep in the middle of because they come apart, so I basically had a single bed. The hotel is noisy so didnt sleep well and the breakfast was rubbish.

Hotel was very convenient for public transport. Lovely staff. Breakfast was a nice variety and spread. Room had a bit of ware and tear, the bathroom door though was broken and the lock didnt work. In fairness we didnt address it while we stayed but hopefully that was the only room with that issue. Not soundproof the walls but cant do much about that. Otherwise was a nice stay in Milan.

Cheap and cheerful, good value, especially the beers in reception. Helpful staff as well. It's a little out of the centre but public transport is cheap and easy