毛里求斯阿內利亞度假村及水療中心 (Anelia Resort & Spa)

星級評鑑以住宿資訊（飯店提供之服務與設施等）綜合評等為基準，僅供參考

The property is situated in a prime location with a beautiful view. The swimming pools were really clean and the staffs were so nice. My room landline and TV was not working, just checking the room once would have helped . Overall an amazing experience :)

Room needs more detail cleaning. Dinner buffet was better than expected.

A budget hotel that served my purpose for business travel. Beautiful grounds and reasonably friendly staff and a generally comfortable room. Breakfast was awful, poorly executed, poorly presented and small variety. I stayed only one night and it was only acceptable but if I had booked a 2 week dream holiday to Mauritius and ended up here then I'd be sorely disappointed.

Great

Hotel was very comfortable and spotless. Lovely infinity pool, beach area with sunbeds. We had sea view room and balcony which was very nice

The hotel is aesthetically very pretty. The rooms are very modern looking and clean. But all of this gets diluted by the terrible service at this resort. At reception only 1 lady, the short lady who checked is in, was friendly and cared about giving is good service. The rest of the front desk staff was super rude and patient. Sometimes they flat out refused to provide us service like when I requested an iron they guy just said no he won’t bring it because it was too early. The worst service was in the restaurant. Orders we make for drinks would be simply ignored. You wait for hours and nothing comes. The staff speaks to you rudely. They would make us move from certain areas because it’s not allowed to eat from there. It was just all horrible and unprofessional. We had to spend most of our time away from the resort and just go back there to sleep because the treatment was not nice.

The kindness and professionalism of the whole staff

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Good place to stay overall. Nice food and activities. Highly recommended

The hotel looked different from its pictures and the property looks old. Renovations is needed and the worse experience was the Spa. I got the worst manicure. The lady cut my nails back so far it looks awful. She also did not offer to put nail polish on. I didn’t realize until I was checking out that I could get color but it would have cost more. She didn’t inform me or offer the option. The entire staff at the spa also were not very friendly at all. They were very young. I’m not sure if it was a language thing or not. I was nice and explained that my French wasn’t that great. Everything else was good. The restaurant staff was friendly and efficient. The food was good and had a few varieties which were alright.