索爾月鯊魚灣飯店 (JAZ Neo Sharks Bay - All inclusive)

星級評鑑以住宿資訊（飯店提供之服務與設施等）綜合評等為基準，僅供參考

A lovely hotel, room was clean and spacious we had the superior room. Cleaned daily. Staff work very hard and will do anything to help. Been to this hotel a few times and me and my family love it here. There is so much variety for food and the chefs are there to talk to guests and help them with their needs. A great hotel.

delicious food, they take you to a wonderful beach, no complaints at all, only pluses, I recommend it to everyone

Our time at Jaz Neo was amazing. The room was very clean. The staff were vert attentive and payed attention to details, very friendly staff. It's our second visit for the year at this very same hotel.

We

perfect

Awful hotel, dated, poor quality and reminds you of a council estate from the UK with people on benefits. Would rather sleep on the street outside, avoid at all costs!

Small and intimate

Just one night, but we liked the staff and cleanliness.

upon arrival at 2:15 pm I was subjected to an unacceptable delay in being checked into my room at 3:40 pm. Not only was I left waiting for an unreasonably long time, but the staff w did not offer any explanation. I same time, I requested late check out at 7 pm and due to emergency medical conditions to my wife and pay the applicable fees, but unfortunately I have told by Mr. Michael that hotel late check out policy is 5pm and he consider that extending checkout time from 12 pm to 2 pm is a favor which is part of my paid request. Hotel policy became very subjective to claim the hotel right but not the customer right.

Jaz sharks was a really nice, smaller hotel. The staff were always friendly and couldnt do enough for you. Some of the drinks were a bit hit and miss but the wine and beer were good. Room and bathroom were spotless and kept clean every day. The beach is about a ten minute drive away and a regular shuttle is offered that always runs on time. Food was generally quite varied so there was always something nice on offer with loads of fresh fruit and salad. Entertainment wasnt great (repetitive) and was the only real area I'd say they could improve, otherwise will definitely come back! Thanks for a great trip!