波爾圖蓋亞諾富特酒店 (Novotel Porto Gaia)

星級評鑑以住宿資訊（飯店提供之服務與設施等）綜合評等為基準，僅供參考

Supply of food was excellent. Parking very very good indeed. The staff from cleaners, bar staff, reception everywhere were friendly, helpful and kind. This is a little gem of a hotel Please don't tell too many people or we can't keep it to ourselves Locating by car is tricky at first but once there, easy taxi everywhere. Always good value from lovely Portuguese people

Very good

Very disappointing stay — we ended up checking out three days earlier than originally planned. The facilities are clearly outdated. The shower is built into a bathtub with only a curtain, which feels inconvenient and not in line with what you would expect at this price point. The air conditioning also performed poorly — even in April, the room was warmer than the outside temperature. For guests traveling with dogs, there is an additional €10 per night fee, and pets cannot be left alone in the room for more than one hour. This restriction is quite limiting and not clearly justified. The biggest drawback, however, is the location. The hotel is in Vila Nova de Gaia, which requires at least 20–25 minutes of driving to reach the main attractions in Porto, often with heavy traffic. While public transport is available, we eventually moved to a centrally located hotel where everything was within walking distance — a significantly better experience. Additionally, we found that the water boiler in the room was leaking. This was reported to the hotel, but no action was taken to repair or replace it during our stay. Ultimately, we chose to forfeit three nights of our booking rather than continue staying under these conditions, which reflects how unsatisfactory the experience was.

Great hotel 5’ from downtown Porto by car, with ample parking, decent breakfast and plenty of amenities.

The room was clean but I would deffo say the hotel needs an update very dated. Very close to shopping centre. Great that offered free car parking very comfy room

Good in general

Room booked was not as advertised. Safe was broken and had to wait to get it fixed. AC did not work in the room. The sink and shower did not drain properly. The toilet stopped flushing, we let front desk know before we went for dinner and they said it would be fixed. When we got back, nothing was done and the person at the front seat did not know anything. There was a bug in the bed. We asked for a refund and was going to book another hotel and they wouldn’t refund us. Did not compensate for anything. Not worth the money to stay there and would not suggest this hotel to anyone.

The hotel states to have air con but it doesn’t work. Had to change my room but still wouldn’t work, and is the temperature is controlled by the hotel not from your room, the rooms where extremely hot all the time, not a good night of sleep.

If you are visiting Porto with a car this is the place to stay. Easy parking. Close to the old city. We drive into the old Porto at night and got lucky with parking but if I had to do it again I would uber it in and walk around. The sunset from this property is stunning. Stunning over the Atlantic. Hotel was very comfortable.

very dated ! no coffee in rooms , restaurant very limited food and very expensive , staff doesn't speak english i would not recommend or stay again