艾西瓦婭高級別墅 (Aishwarya Exclusive Villas)

星級評鑑以住宿資訊（飯店提供之服務與設施等）綜合評等為基準，僅供參考

I requested to have my breakfast delivered at a specific time, but it was brought earlier. I was still sleeping and they woke me up. Also, they don’t speak English, so it was very difficult to communicate.

The room was smelling like wet damp mouldy, tv didnt work correctly kitchen was cruddy with no utensils. Was very put off payed for 3 nights stayed 1.

The entire property needs to be updated, it does not look like the pictures advertised. It’s quite dilapidated and needs to be updated or renovated but I wouldn’t recommend it to anyone. Rusting in bathroom (shower handle was literally falling apart) the wooden wall at the head of the bed was falling apart. Bath tub was stained. Private pool was barely clean, very cloudy and full of debris The staff were warm and friendly, communication was great but the facilities undermined what would have been a great experience. Overall 4/10 no where near what’s advertised or expected

There were no tea or coffee facilities in the room. No service to room for three days no rubbish removed. Only half a toilet roll for three days which as a couple staying there we ran out. Breakfast was very very ordinary, only one very skinny little sausage and one egg omelette with no spices or salt and pepper. It was not a cheap stay.. no one spoke English.

The villa was very dirty a specially the bathroom you can tell they never clean it with any chemicals I had to go to the shop to get chemicals and do it my self . No hot water in shower .Also they aren’t washing duvet covers my one was stained and had bad sweat smell from previous guests. Even after asking the staff to change it they brought me again dirty duvet cover .. the staff speak very little English but they were helpful.

The place is run down .cleanliness none what so ever. The picture you see was when the restaurant was just open. In reality dirty and old .Shower dirty, tap dirty and broken.the bathroom had a strong smells of urine. Hard to sleep at night because of that.Bed sheet had urine stained .i had to ask to have them replaced .I would not stay there ever again.

Place doesn’t look like the photos… service was horrible and no one speaks English.

Big bed ròom big kitchen but dirty very dirty fridge both good my complain is about the dirtyfridge and sroubding no cutlary no plates room service you have to ask breakfast very poor for this price not worthed i have been in much nicer places then this place and cheaper

The onwer was very nice. The property needs major improvements. The villa i stayed in air conditioner barely worked it was on 16 Celsius and i was still sweating at night. I told the manager and he came to check it out and said it was working. If i could have left and gotten a refund i would have left. I was only able to get 1 english working channel, which after a couple of hours went to infomercials. I was told there was no wash clothes to bath with only dry towles. I did not know the villa had room service, which i never used. The American breakfast was not hot when i got it 8 in the morning. I was not told i had to order breakfast a day before if i wanted it, until my transportation rep came to meet with and i asked him to ask the staff about breakfast. But i can say the ower did remove some tree branches so that i can have a drone shoot of the flower pool they completed. When i asked for room service the garbage was left in the room. This villa is very ran down and needs some major upgrades. The wifi was not good it went in and out. The sitting chair and bench in the villa was very dirty and needs cleaning. The headboard on the bed was lifting really bad.

The description of the villa on wotif website is false there is no shuttle service or scooter hire on site which you need cause you sre so far from anything thankfully thev young lady finally was able to help us get a taxi which was hard enough we rebooked another hotel and left after 2 hours the villa was just too dirty and bugs well plenty of those no resturant on site either or anything to do ,the villa pool was nice though but everything else poor i should have realised that at 70 percent off that was to good to be true leason learnt moved to another hotel and still enjoyed our holiday in bali