孟菲斯沃爾夫切斯購物中心假日套房酒店 IHG 旗下酒店 (Holiday Inn & Suites Memphis - Wolfchase Galleria​ by IHG)

星級評鑑以住宿資訊（飯店提供之服務與設施等）綜合評等為基準，僅供參考

The mattress felt like a 600 lb person had created a depression in the mattress, the main issue was the noise of the mechanical systems, my bed was actually vibrating due to I am guessing the air conditioning unit, the level of noise from the A/C and something in the bathroom ceiling was just unacceptable, I could not sleep properly, at 0230 I got up took a shower and left, if I couldn’t sleep I might as well be driving getting to my destination. I would not recommend this hotel to my worst enemy even he deserves a good night sleep.

They have the very worst breakf that I have ever had in a hotel. Food is not kept hot. Coffee runs out and they don't notice until you tell them and it is not hot. They label the eggs as cage free. But they are powdered eggs. Items run out and they don't notice. The toaster is totally inadequate even for a bagel. There is nothing like a microwave to heat up muffins or any other food. The menu is the same every day. I just don't understand why a Holiday Inn that you would expect to be better than most is actually worse. The room was nice, but the shower control would not turn off so it ran constantly. The hallways are hot. I was pretty disappointed. I won't stay there again.

Everything was good and the staff was very nice

Clean and the staff were nice

Items in our room were broken, staff were told, no accommodation given.

I loved it 💕

The pool was dirty and there was a party with people drinking alcohol and smoking pot. The kids were swimming in pjs, no clean towels

Checking in was super easy, they were able to move my reservation to the same floor that my dad was on so my son and I would not be on our own. I know that is not always possible, especially with our reservations being made last minute, but they made it happen! The front desk ladies were super nice and very helpful!

Love the suites at Fall Creek. It’s an annual tradition for our family. This is our 5th stay and we love it.

Clean