克里斯汀中央公園文之家飯店 (Homes by Christine Vinhomes Central Park)

星級評鑑以住宿資訊（飯店提供之服務與設施等）綜合評等為基準，僅供參考

Check in was complicated and waited for 30 minutes for host to arrive. The room was not the same as advertised. Quite a bit of damages existing in the space. Comforter and bed sheets were not clean. Also the wrong entry cards and room information were given. Overall not an enjoyable stay.

When we arrived, we couldn't find the property and contacted Expedia to get the owner. She wouldn't talk and texted us the direction to get the key from the mail box. There was nothing in the mail box. We contacted again and waited about 20 minutes for someone to take us to different location. The whole process took about 90 minutes. The room, sheets were dirty, full of smoking smell even we asked for non-smoking room. My family wanted to leave, and I agreed with the owner to stay there for 2 nights and get the refund for the last night. I talked with the owner an hour before we left, and she told me she didn't charge for the last night. When we get back to US, we called Expedia, Expedia called her and she wouldn't return the money for the last night as agreed. Please do not repeat our mistake and stay away from this dirty, smoking apartment. Very bad experience.

When we arrived, we couldn't find the property and contacted Expedia to get the owner. She wouldn't talk and texted us the direction to get the key from the mail box. There was nothing in the mail box. We contacted again and waited about 20 minutes for someone to take us to different location. The whole process took about 90 minutes. The room, sheets were dirty, full of smoking smell even we asked for non-smoking room. My family wanted to leave, and I agreed with the owner to stay there for 2 nights and get the refund for the last night. I talked with the owner an hour before we left, and she told me she didn't charge for the last night. When we get back to US, we called Expedia, Expedia called her and she wouldn't return the money for the last night as agreed. Please do not repeat our mistake and stay away from this dirty, smoking apartment. Very bad experience.

Place was very nice and owner was very friendly and easy to work with.

Nice place, good view. 2 key cards would have been better but overall I was comforatble and enjoyed my stay. Thanks.

The Sofa is broken and has a hole in the middle, if you sit on. The matress is so gard, that i had pain at morning and the appartment need a ground-cleaning in many places. But the view frim the Balcony on 42. Floor was amazing and i gad many space there. Communication: I they forgot to send me the Code and then i got just a message but no one describes where i have to go or where is this Postbox to got the keycard. At first day I was searched all and i just want to go in my bed after a long fly in the airplane. Gpod service is something different.

I booked a 3-bedroom unit on the same day of my arrival in Vietnam. However, upon check-in, I was informed that the 3-bedroom unit was no longer available. Instead, we were offered a 2-bedroom and a 1-bedroom unit. Since we were a group of five, we opted for the larger of the two, although it did not meet our original expectations or needs. Communication from the manager was poor. We were left waiting outside the building in the rain with little guidance. Eventually, we were messaged instructions for a self-check-in and told to retrieve the keys from the mailbox. However, when we attempted to enter, the building's security guard confronted us and told us that short-term rentals were not permitted in the building. He asked us to leave. When I contacted the manager about this, she advised us not to speak with the security guard and said she would send a staff member to assist. About 10 minutes later, someone met us and quietly led us through a back entrance to the unit. While the staff member was polite, he spoke very softly, making it difficult to understand what was being explained. The entire experience felt unprofessional and made us uncomfortable—as though we were sneaking into the building. This is not the kind of welcome or level of transparency we expected. Guests should be clearly informed about check-in procedures, especially if the property is in a building that does not allow short-term rentals.

When we booked this property, it was listed with a swimming pool. When we arrived, we were told the swimming pool was no available to us. It was there, and open - we were just not allowed to use it. It had since been removed from the listing and we were not told. Tried to cancel, as this was the main reason we booked here - and was refused. Hotels.com customer service also useless so had to charge back my credit card as didn't receive what we paid for. Apartment was also very dirty and unkept. Inadequate cutlery and crockery. Host was very rude and unhelpful. AVOID.

Wrong description. No pool, no dryer despite those stuff show on the amenities list. I stay 4 nights and have a baby that’s why I really carefully choose the place. Asked the host and they said they already took it off the list but Expedia did not change it, not their fault and not a sorry. The dryer , they said it and washer are together but when I use that “dryer mode” even if 4,5h, clothes still not dry.

The owner demanded additional $ be paid prior to check in. We were desperate as we'd had 4 other rentals cancel because they stated that the Vietnam government was instituting restrictions on short term stays. our family of 7 had been standing on the side of the road in Saigon after a day of travel with no place to stay. we had a 4 bedroom for three nights and i had them move us to a one bedroom on the last night so that I could reduce the fee. That being said, the first place (4 br) was okay, the bedroom we stayed in smelled like the medicial viet green oil. The 2nd one bedroom we moved to did not have cold water until 4:30 pm that day. the couch smelled like a sock. Not sure if the standard of apartment rentals in Vietnam is like this.