城堡系列公寓酒店 - 庫克街 14 號 (The Castle Collection - 14 Cook Street)

星級評鑑以住宿資訊（飯店提供之服務與設施等）綜合評等為基準，僅供參考

Lovely airy apartment in an ideal location

Easy to find and very comfortable. The location is central to everything one could hope for.

It’s my third time booking this apartment for two day trips to Liverpool for my friends and I as it’s great value. It’s a great location which enables us to walk anywhere in the city centre. There’s a discounted safe car park only 5 minutes away. And dealing with the apartment owners is easy and very friendly. Highly recommended.

Nice and close to all attractions, huge space to stay in especially for several days. Would definitely stay here again on return trips to Liverpool

Great place to stay. Close to everything. Lots of space. Good kitchen.

Amazing spacious apartment. Key codes sent in plenty of time. Security deposit returned within hoyrs of check out. Will definitely use again

Clean room and comfy bed

Fabulous. Clean, excellent facilties. All u need except a hairdryer.

The apartment was in a quiet but great area for many bars, restaurants. The apartment had spacious rooms with tall ceilings. We were on a lower floor so unfortunately we didn’t have any views at all but that was just pot luck. Many car parks available nearby but if you use the code they give you it will reduce the fee quite a lot. Check in wasn’t very smooth for me as my ID email hadn’t been received apparently by admin. It wasnt until I chased it by phone call did we get the check in codes! Maybe a one off?

The apartment was well laid out and generally comfy but needed frosted glass in all the bottom panels of the windows (only in bedroom areas) as there was nothing but concrete and stairwell windows to see. Luckily there were very nice curtains and plenty of lighting options. The bed was comfy and clean The frying pan was difficult to clean and had been put away dirty - I assume by the previous occupants. There was a health & safety concern in the shower as the cover came off the plug hole when the water backed up during a shower to reveal a very sharp rusty spike which I just managed to avoid standing on. This occurred on the last day of our stay and so there was no chance for the situation to be rectified whilst we were there. We did contact the hotel group prior to submitting this feedback but did not receive a response.