陽光生態旅遊島度假村 (Sunlight Eco Tourism Resort)

星級評鑑以住宿資訊（飯店提供之服務與設施等）綜合評等為基準，僅供參考

We did not stay in the resort at all due to SETIR poor guest assistance when we tried to seek for help to find a hotel in Coron town as boat transfer was not possible after 5 pm due to delayed ferry arrival at 6:45 pm. SETIR sister hotel in town was fully booked so they couldn’t accommodate us. SETIR staff instructed us to do our own online search for hotels in town, no further assistance from SETIR at all. We felt neglected and abandoned. We are requesting for a refund. Per SETIR they haven’t received any request from Expedia. SETIR is waiting for Expedia to contact them. Per Expedia - After multiple attempts to contact the property on my behalf, they were unable to obtain approval for a waiver. SETIR and Expedia, you both need to communicate and coordinate. Thank you.

Food was great, amenities are also wonderful

The staff made the stay totally enjoyable.

Other than a slow service delivery from the kitchen, and lacking some ingredients, this resort is good for quiet relaxation where you don't have to do anything. Even suntanning worked under the shade!!!

The staff was friendly and atttentive. Courtesy drivers were readily available to take you to different parts of the resort, which is spread out across the island. There is a coral reef right off the beach which was great for snorkeling (snorkel gear was included). Kayaks are also included. Parts of the resort are aging and in various levels disrepair, from loose fixtures, crumbling stone steps or doors that don't close properly. The food was fine. I was disappointed to find out one of the cafe's was closed and also the bar touted for its sunset views. We were supplied with ample drinking water to our room though. Its a beautiful property. Perfect for relaxing and quality time with your travel party. If you plan on also going to Coron town, plan on the extra charge. The ferry is not complementary, even though it runs regularly.

The attendants are very friendly and helpful Food is excellent

staff are super friendly the place is breathtaking

This is one of the nicest developed and poorly operated resort we have visited. The fault is not of the staff but solely the management/ownership. I could go on for hours on every area of this resort for failed oversight of training, maintenance and repair, food and beverage quality. I strongly recommend to not spend what is literally a fortune on a non-inclusive resort in Philippines at Sunlight. Was a new disappointment at every turn.

I love the privacy of this property!! We received a warm welcome. Staff very courteous, friendly, and respectful. Check-in process relatively easy. Did have issues with phone not working and major concerns with drainage, especially toilet and shower. Lock to the french doors broke and it took them 1 1/2 days to fix. Need a map for guests to facilitate with awareness of amenities. I did love that they had bikes to use in the island!! Understand the challenges of being on a private island but availability of certain food or drink is a real problem that guests, who paid for this somewhat costly resort, should not hear the phrase “not available.” Every effort should be made to stock up on easily accessible items like mint or ube. Grow the mint. It is easy to grow and spreads quickly. Check-out process not easy. Had to go to the lobby for a second time. Unnecessary. People who can afford this resort would not take anything in the room. Frankly, it’s demeaning to guests.

It is safe but for the buggy is the problem if many guest and your hotel room is too far