凱撒羅馬飯店 (The Caesar Roma)

星級評鑑以住宿資訊（飯店提供之服務與設施等）綜合評等為基準，僅供參考

Clean for the most part. Mold issues in bathroom. Spacious and pretty nice especially for what you pay.

This is a beautiful hotel. I would recommend it to anyone. It was very clean and the staff was amazing.

Staff was helpful. It was convenient having breakfast if you wanted it, but I think it's cheaper getting it while you're there than setting it up online. Also, it was nice having a restaurant available plus having the cafe right next door that was quite resonable and somewhat popular. The buildings older and could probably use a little more TLC, and location's not as close to the main attractions, but all in all, for the price, I think it's a good stay.

7/10

Staff was helpful

Friendly and professional staff

Hotel was very clean, good size room, breakfast was simple, you can’t get a second round of coffee. You go in ones and that’s it. Weekends can get very loud on the hallways .

Worst experience i ever had. Never would recommend this hotel to anyone. Worst overall experience. Paid 440$ for this worst experience 1. Towels in the bathroom were full of hairs and tub too when i checked in 2. Poor customer service - staff doesn’t know when to knock our room door, they knocked our room door at 10.40pm when normal people esp with kid actually sleep by then. I didn’t open the door because first thing was i got scared but they kept on knocking (i would say banging)until i opened the door. 3. Nobody knows English and the staff who comes to fix things starts yelling and taught me how to lock the door. My question is why did they not teach the same to their housekeeping folks because they left my door open for 2 consecutive days. I learned from caesar roma staff that the door are to get locked only when it is bashed it doesn’t get locked when done in a slow pace. 4. Most important is that house keeping folks steal stuff from the room( my expensive perfume was stolen), the day before we were going to checkout the house keeping persom stole the perfume and when reported twice no response from 2 receptionist other than we have reported it to the manager i.e it.

The room was clean, and the staff were helpful

Room and Bathroom were always clean. My only negative comment is that the bath towels are placed too high- I had difficulty reaching them!