希爾頓歡朋酒店-鮑伊 (Hampton Inn Bowie)

星級評鑑以住宿資訊（飯店提供之服務與設施等）綜合評等為基準，僅供參考

I book through Expedua but I check the apps or website of the hotel I'm interested in booking. There was NO mention/notice that the pool was down. They didn't even have it posted at the front desk. I got there late at night so I was too tired to ask about the pool. It was the middle of a heatwave 100°+!! Never of booked since they said the pool had been down for 6 weeks!! DISAPPOINTING!! I deserve and expect to be refunded for the 2 nights i had to check out early!

First, the tub had mold all around the tub. Second, the rooms were very dusty Third telephone in the room and the pool didn’t work so when I was trying to call my party, I couldn’t call because the phone didn’t work and I was told that the pool will not be working until next week. The pillow cases look like some thing brown on it. I’m not sure what it was but it didn’t know did not look presentable Last but not least the oatmeal on the menu would roar it looks like you just threw some water in the oatmeal and served it.

I didn't like that the pool was not open

Customer service was exceptional from everyone and the room was nice and clean

This place was okay "once". Clearly an older facility. For being a Hampton, I was a little disappointed in the condition of the hotel.

While the staff was great, we were disappointed with the building maintenance. There is large areas of paint peeling and hanging from the ceiling in the breakfast area. The sink was clogged in our bathroom. The faucet in the tub dripped nonstop which you can hear all night. There is an abandoned car in the parking lot with a piece of wooden fence laying on it. There is a large pine tree that has fallen down in the parking lot. The pool was closed ( we chose a hotel with a pool so ours boys could swim after a long hot day of lacrosse tournaments) We reached out to upper management and have yet to receive a response. We have stayed at many Hampton Inn’s and never had issues like this. We come to Maryland every year for this tournament but will never stay at this Hampton Inn again.

I have no complaints

I had mold and mildew in my room, AC wasn’t working thermostat missing from the wall and it smelled horrible in my room. I was told I could get a refund but not they won’t respond. Just an overall horrible experience

The hotel is in need of repairs. Broken tiles on the floor, peeling paint on the ceiling, and wires hanging outside the building, but the room was clean and the bed was comfortable. The staff was very friendly and helpful. We needed to change rooms for my elderly mother to a handicap room and they were very helpful and accommodating. Breakfast was fine. Normal hotel hot breakfast.

The hotel staff was very pleasant and a delight to work with they may have been slightly embarrassed by the appearance of the hotel. • Overhang canopy at the main entrance has electrical wires hanging that come in contact with delivery vehicles as they go under it’s very scary that a wire can actually hang on on a delivery vehicle and pull part of the ceiling down. I watch a UPS truck go through and the wire is just dragged across the top of the truck not acceptable. • round dining tables in the dining room had tops that way upwards to 30 pounds on a small base that were not properly attached. They have been glued together with the wrong epoxy or glue and they pose a hazard. They had notes on them that say do not use little kids can’t read notes on top of a table. The table tilted myself in another guest, save hot coffee from being spilt that was placed by someone who didn’t have the literacy to read. As a result, I took the tops off of the table and move them to a safe corner of the room, and move the basis to a safe area in the room so thus they would not pull a danger falling on anyone. • the light in my bathroom did not work. The staff was courteous enough to move me to a different room the second day of my day. • air conditions and air quality in the rooms are terrible the air units smell, possibly the filters, possibly the smell trapped in the carpet for moisture under the unit • floor tile tiles in the main lobby behind the television wall are loose and movable.