慕尼黑市中心爵怡飯店 (Hotel München City Center affiliated by Meliá)

星級評鑑以住宿資訊（飯店提供之服務與設施等）綜合評等為基準，僅供參考

Room’s AC was broken, front desk was helpful and changed our room to one with AC.

Booked for three days during a very busy period for Munich when the hotel daily rate was 5-6x the normal one and when it was the hottest days of the year when the temperature was around 35 Celsius. The AC in my room was not working. The hotel only managed to address the issue in the last evening so for 48h it was really difficult to stay in the room let alone sleep in it. Their technician arguably could not fix the issue before! They could not offer another room as they were full, no fan and the only thing the hotel offered was a bottle of water. It was a truly terrible experience especially considering that the daily rate for the specific nights was c €500!!

Oda da halı olmamasını beğendim hijyenik. Su konulması güzel. Sadece terlik olmasını isterdim ayakkabı ile gezmek zorunda kalmak hijyenik değil.

Missed my connection from Frankfurt because my travel companion had a very serious medical event. So, I never got to this hotel. They would not refund, but this is a 2nd prompt for a review. Go figure

Clean room, very good breakfast, in the old city with walking distance to historical places, restaurants.

Could have had a more complete breakfast, I have stayed in many hotels near here and this one had limited selection of German fare.

The Mattrress was very old.

Nice hotel and great staff, just the area surrounding it wasn’t the nicest

Great hotel for a weekend break. Rooms were clean, staff were helpful. Would recommend

Unfortunately didn’t enjoy our stay here. Everything seemed an issue. As a Melia Gold account holder, a lot of rewards were held back. Tried charging me €10 per hour for early check-in. When challenged it was cos I booked via Expedia not direct. Booked Sauna for 5pm (the sauna operates from 5-11pm), went down at 5pm and it wasn’t on. Had to call someone and wait for it to warm up, not ideal when on a tight holiday schedule. Booked an extra night prior to my stay, messaged but received no reply, eventually phone to sort. However they only extended 1 room not two. A bit of faffing about, had to check in and out on two bookings but stayed in the same room although the bed sheets were not changed, water replaced, shower gel not topped up. All seemed a bit pointless. Unlikely to recommend this hotel or stay here again. NOT A MELIA STANDARD.