新沙勒邁恩酒店 (New Hotel Charlemagne)

星級評鑑以住宿資訊（飯店提供之服務與設施等）綜合評等為基準，僅供參考

I asked for and was given a quiet room so I got a good night's sleep. The breakfast was excellent. And they had an iron downstairs you could use (great for business travellers). Room was well equipped - hairdryer, toiletries, kettle, fridge. Good location - close to metro and decent neighbourhood.

Wifi not working

Did not look for neither of this.

Nice friendly hotel, close to where I was working in Brussells and close to the metro that connects to the airport. Breakfast was varied and the room was comfortable. The reception staff are always nice people.

Best thing that can be said about this hotel is the lcoation if you want to stay right in the heart of the EU District. Other than that, it is an old hotel that needs to be refurbished. Rooms are small. Breakfast is decent, but not a five star luxury buffet!

It was okay but a/c and internet was not working

The hotel staff were very friendly and helpful. It was close to a metro station and the area was quiet. The hotel itself is clean but the room were were in needed a little renovation. However it was fine.

The hotel itself is really nice. Exceptionally close to the EC buildings, and with small supermarkets and restaurants all within 1 minute walking distance. The ambience inside the hotel is exquisite. It is calm, dimly lit, and with a wonderful aroma in the lobby area. I cannot comment on breakfast, as i did not have it. The room was clean, and well provisioned, with very friendly cleaning staff. The room also has some nice art, and beautiful pictures of exquisite automobiles. In my room were photos of ~€10 million euros worth of classic car. Lovely, if you appreciate this, as you do not get to see these cars outside of books and museums, normally. The only comment i have is that on one evening, i asked the front desk to print me 12 pages of black and white A4, which I needed for work the next morning. I offered to pay for this service, of course. They refused, and said i should go into the city centre (three stops on the metro). I was quite surprised by this. I then asked the next morning (with a different front desk operator) and, of course, they did it free of charge, and with a smile. This was quite surprising!

Property was tired and out of date and staff when leaving was very unhelpful and told me that I should have done the check out the night before despite me having told staff that I was cutting my stay short by a day and providing all paperwork and credit card when requested at check in. I do not think.i will be returning.

Not especially good