Hotel Zena, a Viceroy Urban Retreat (Hotel Zena Washington DC)

星級評鑑以住宿資訊（飯店提供之服務與設施等）綜合評等為基準，僅供參考

Great location

Room was absolutely beautiful, spacious corner suite on the 8th floor, could not hear any noises from other floors or hallway. Really cool lobby, good food, rooftop pool and bar!!!

The hotel was great super clean, and nice location and right across from a cvs and wawa! The only con was they don’t have ice machines on each floor you need to call the front desk for it. The roof top bar and pool was also a nice amenity, outside if the pool closing at 8 in the summer.

I love this place. They make be feel so comfortable and unbothered. Location is also great. I want to only stay here when I have to come to DC

I loved the atmosphere , the hotel was staffed correctly , the hotel Is right in the center of downtown dc views are everything I’d comeback

View and clean and

Mike was our receptionist and he was so helpful and receptive to our needs.

The staff didn’t do well with listening at check in and caused a delay when we were tired from traveling all day. The valet then claimed they knew how to operate a Tesla but did not, to where we had to go back down to assist. The water machine was empty when we tried to refill water bottles. I was also overcharged upon checkout.

Everything was amazing definitely will be returning

Great & clean hotel 5 star for-sure ! Staff was really nice and respectful. One con I will say is still parking staff really did give me any detail about the parking but other than that , A great stay.