A nice set-up for a ski-in/ski-out resort. My kids also had great lessons with an English instructor. Getting to Appi Kogen was also quite easy with the buses from Morioka Station. We were also bumped up to a larger room, which was very comfortable, especially by Japanese standards. That was also great. However….. The only drawback was the very limited food options, especially for dinner with young kids, who don’t eat very much anyway. We live in Japan, so we’re accustomed to Japanese portions, local izakayas, bentos, etc. But this was challenging. It was either spend 20,000¥-30,000¥ for a mediocre buffet, where the kids just wanted a few bites of the simplest food. Or a yakiniku restaurant that would’ve been 30,000¥ - 40,000¥ for a family of 4. High-end sushi spot that would’ve been even more pricey. (The room service menu is quite sad, and again would be close to 20,000¥) Or, you’re left with getting instant Nissin ramen cups at the convene, which is what we ended up doing the last night. (Breakfast, again, pay steep prices at the buffet, or wait till the bakery opens at the comically late hour of 10:00am, when you of course want to be on the slopes.) Anyway, I’d suggest packing some of your own bentos, or be prepared to pay. ¥¥¥¥¥¥

This was our last stop on a 4 week snowboarding trip in Japan. The hotel was the nicest of the 4 other places we stayed but it’s a pretty crowded place, the hotel and the mountain. APPI is a great mountain but it’s pretty busy (for Japan standards) and also very exposed to the wind. We were there for 1 week and all but lower lifts were closed 2 times due to high winds and the gondola operated on and off 2 other times. Great place, just not for us

Lovely experience except for the breakfast arrangement - child breakfast was not included even though full breakfast was mentioned.

Clean rooms friendly staff awesome osen

Hotel was great. Convenient for skier with young children

The front desk staff were inattentive and lack proper knowledge and training. For example, I called to cancel a dinner reservation, and I believe they misunderstood me and took it as a reservation request, despite me asking them to confirm that it was a cancellation I wanted. As I expected, they called me later asking why I wasn't as dinner after the reservation. I also asked about snow shoeing, but the front desk staff did not even bother checking and just told me that there are no such activity at the resort. I even showed him photos of the activity but he maintained his reply. Turns out that within your hotel is a store called Appi Explore that offers this activity, albeit it was too early for it. The dinner options are severely lacking. All options are high-priced ones - imagine staying there for a week having to eat only fancy food. A range with different price points would help.

Unexpectedly, we were upgraded and provided with a suite. Four beds were excessive for an elderly couple, but we gratefully accepted the kind gesture. Thank you. Joking, we said it must have been a status match since we hold lifetime platinum in the Marriott programme. We have stayed at this hotel over fifty times in the past thirty years.The guests were predominantly of Chinese descent, mostly Taiwanese, so it wasn't noisy. The only disappointment was that the air conditioning in the main room was faulty, necessitating the use of an extra blanket.

We booked a non smoking room but our room and floor smelled like smoke. We woke up with a headache.

Super amazing hotel. Slightly dated but very clean and family friendly. Important thing is a ski in ski out with great buffet dinner for food. We had snow crab legs free flow!!!

The hotel can reach the ski resort directly