查爾斯頓 - 西艾敘利斯利普酒店 (Sleep Inn Charleston - West Ashley)

星級評鑑以住宿資訊（飯店提供之服務與設施等）綜合評等為基準，僅供參考

The hotel was convenient to surrounding attractions. It was clean and nice. Emani the front desk representative was very nice and helpful!

I am really trying to look for a positive, but I also want to be honest. The hotel is not clean or maintained but worse than that...the staff does not care. I can understand that you might be short staffed when it comes to housekeepers but there is no excuse that there are no wash clothes or hand towels at 11:00 am, especially when there are two capable front desk workers doing basically nothing...well they were chatting with another worker on end. Lots of no work happening! Could not quietly use the business center because someone had brought their child to work and had them posted up in the business center all three days. Pool was not open but no notification of that when I booked. The place smells, it is dirty and the staff is lazy and less than pleasant. Do yourself a favor and book somewhere else. NOT WORTH THE PRICE!!

Stained mattress, broken fixtures, holes in the walls, scalding-only shower, AC that didn’t work, 80% of outlets dead. And a posted sign warning guests there’d be zero housekeeping during their stay due to staffing issues. Not a surprise — a sign. This place is actively crumbling. Avoid.

The pool was closed our entire stay. We were first told because the PH was off, then it was due to a missing part. A mattress was stained in our room, and an insect fell out of the ice machine. Due to short staffing, we were told to ask the front desk for anything needed that room service would not be coming through daily.

Pulled sheets back before going to bed. There was public hair in the sheets. It was clear the sheets had not been changed prior to our arrival. We went down to the front desk and they could not have cared less. They gave us fresh sheets and told us to change them out ourselves. One of the worst hotel experiences I’ve ever had.

Shortage of staff evident. Pool closed for cleaning. Average breakfast offerings.

Hair left in the shower, several other things not clean, good portioned blood stained mattress rm 305.

I have stayed at this hotel about 5 times. It could be updated and the breakfast is adequate. I must say that the rooms I have stayed are extremely quiet, very comfortable and very clean. No complaints. The location works perfectly for our situation and considering the price it is an excellent value. Would definitely stay there again.

Staff was amazing very pleasant and helpful. The smell of the rooms were horrible. It smelled of wet meldew no mater what we did could not get rid of the smell. Furniture was dirty and bedding smell horribly of meldew. But over all stay was great

Good