坎昆皇家全套房度假村 (Holiday Inn Club VacationsThe Royal Cancun by IHG - All inclusive)

星級評鑑以住宿資訊（飯店提供之服務與設施等）綜合評等為基準，僅供參考

Everything was great but the Italian restaurant was incredibly difficult to get into.

The stay was nice and the pool and beach were great! However they lied to me about saying they'd take off $162 from my boat trip if I go to a time share sales meeting. Not only were they "not able to return the money", but they made me go to the meeting when my 2 year old son was sick. It was super unprofessional and an outright lie on their part, just to get their numbers in. Be cautious of the sales team.

Our room in the B611 Villa Area is highly affected by street traffic. We heard cars all Night!

Absolutely AMAZING stay. Incredibly kind staff, they were so attentive. Room was well kept and gorgeous. Not super crowded and beach is super convenient. Food was great too. 100% recommend and I’m definitely coming back!!

This place is peaceful and perfect for family with kids. Ocean is calm and the restaurant is great!

A really great stay for our family of 4. Staff was super helpful and friendly. The beach is very calm, no waves really. The sister resort has larger waves. Pool was nice. We enjoyed visiting Isla Mujeres, the ferry was within walking distance. Reserve a golf cart ahead of time. We used Thomas Moore travel for airport transfer, they were great.

This was our second time staying at the Royal Cancun, and we’ve loved the experience both times. It’s very relaxed and lowkey, which is what we’re after. We weren’t looking for a party scene or the kind of place where we have to set an alarm at 5 am to claim a spot by the pool. Everything at the Royal Cancun is laidback and easy. Last year, we had a great time doing water aerobics with Paola. This year, Alex was great when we did the kayak tour. The kid’s club staff were kind and friendly with plenty of activities for kids to do, and the Caribbean night had the best food of the week! We always enjoy La Trattoria as well, the reservations-only restaurant on site. Oh, and the Thomas More transport service to and from the airport is great. Very professional and they tell you exactly what to look for when you get off the plane. It helps you avoid getting scammed and ignore everyone trying to sell you a ride. They have a desk right there in the front lobby of the resort too, so it’s easy to set up your return to the airport as well. All in all, we have nothing but great things to say about this place. It will be our go-to resort every time we come to Cancun!

The room was clean. The staff were very helpful. It is family-friendly. However, some guests were very disrespectful and racist when they get drunk. The food was good. However, the Asian night at La Palapa was disappointing… Overall, great stay! Will come back again!

Great staff and a very laid back and relaxing environment!

Royal Cancún is a relative smaller resort. There are two restaurants besides the sports bar. It is small for itself, but it also has a sister resort not far called Royal Sands, which is bigger, has more restaurants, bigger swimming pool and more active sea water. Stating Royal Cancún also give us the rights to enjoy everything in Sands except that we can not stay in their rooms, but that is OK. We enjoyed foods, beverages and beach on both sides. Only down side is that there is no shuttle bus to Sands on Friday.