繁星貝斯特韋斯特飯店 (Best Western Hotel Astrid)

星級評鑑以住宿資訊（飯店提供之服務與設施等）綜合評等為基準，僅供參考

The room was very small but got the job done. INTENSE amount of black mould in the bathroom, like the housekeeper came in to clean it and it was still nauseating to shower in there. Overall, it was okay for the 2 nights we had in Rome but I would splurge a bit more if you want to actually unwind and feel cozy in your room. Also it’s around a 25+ minute walk from main sights, so keep that in mind.

The evening staff was super nice, the young lady and the gentleman were awesome especially the young lady. I stayed there July 9-12. The hotel is not my standard. I am used to different brands. The bathroom is really small. But it could be just how Italy hotel room is. This is my first time in Rome. The room was cleaned. The bathroom was clean. But the shower drain was clogged. Shower is most important thing when I travel. Overall, if you are OK with best Western brand that is recommend that you say there. But not for me.

They could improve Variety of their breakfasts but in general is ok

Excellent location!

DO NOT STAY AT THIS HOTEL. HOUSEKEEPING ARE THIEVES. After housekeeping cleaned our room, my Apple Watch disappeared. Despite an extensive search and reporting it immediately, the hotel denied any knowledge which is not surprising and provided no resolution. I would strongly advise against staying here. On our first night, we also had to call reception four times because the air conditioning was too cold to sleep. We were repeatedly told it would be turned off, but after waiting over half an hour it was still on. Despite further calls, our requests were ignored and we were left awake until around 1am trying waiting for it to be turned off as apparently only they could turn it off for the rooms on their side. Overall, the experience was extremely disappointing from the start and did not improve.

Clean and comfortable. Great location and very helpful staff. Wish I’d gotten breakfast

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Great location and friendly staff. No dresser in the room is the single downside

Great place to stay. Beautiful room, friendly staff, the building itself was awesome. I think the brand in the US could learn something from this property

Overall the hotel is good, there are only a few things to consider: room was clean, but there is evidence wear & tear in some parts of the room, the shower stall is too small (I had to move in 45 degree angles to turn around), only 1 oz shampoo/body wash combo is offered- for the price you would think they’d have the larger dispensers. There is no mini fridge or separate closet space, but rather a closet/coffee counter/heater in one. And there is limited outlets. Another consideration (no impact to rating), the nearest tram (line 2) is undergoing improvements and the alternative bus route is unreliable or very busy. While the walk to the nearest metro station isn’t too bad (15-20 minutes), you must consider that when booking.