加特林堡貝斯特韋斯特SureStay Plus酒店 (SureStay Plus Hotel by Best Western Gatlinburg)

星級評鑑以住宿資訊（飯店提供之服務與設施等）綜合評等為基準，僅供參考

I decided to choose this property because the majority of the reviews mentioned that this hotel was clean and that the riverside view of the balcony was nice. After spending 3 nights here, these reviews met my expectations. The property was clean, we really liked the breakfast, and I enjoyed watching the river run. I would stay here again the next time my family and I travel back to Gatlinburg.

Bears

This hotel offers a pleasant stay with its scenic riverfront location, spacious rooms, and great ambience. However, service fell short with unhelpful staff, an unaccommodating late check-out policy, a clogged bathroom drain, and a minor oversight with room amenities upon arrival that impacted the overall experience.

Good property, does what it offers.

Our room had an issue with ants. Re sink was clogged when we got there. We lived the staff but it could def be cleaned better in the rooms.

All great

Clean room and a good breakfast, also enjoyed the balcony.

Everything was great but.......the pictures of the room were greatly misrepresented. If they have the rooms that are pictured we surely were not in one. In short everything was good but we did not receive the room I thought I was paying for.

Close to the river

Perfect location. Large clean rooms with a balcony. Off the balcony is a beautiful view of the river, and exiting the room in the mornings (anytime of day) is a view of the mountains. Perfect walking distance to all the main attractions on the strip of Gatlinburg. Great price. Overall very happy with our stay.