貝斯特韋斯特亨伯里旅館酒店 (Best Western Henbury Lodge Hotel)

星級評鑑以住宿資訊（飯店提供之服務與設施等）綜合評等為基準，僅供參考

Friendly, welcoming and helpful staff, clean room, very comfortable bed, excellent shower, good breakfast. Reasonably priced restaurant with a slightly limited range of quality food for your evening meal. We were only there for the one-night visit because we wanted to go to Bristol Zoo Project.

Building was very clean and organised, staff very friendly and welcoming. It was a very warm day and the only fan we had was broken, and no other fans to be used, (a minor issue) but only thing that stopped 5 stars :(

The property was warm and welcoming with lovely food and wonderful staff.

Cooked breakfast expensive at £14.95, continental £12!! Parking good. Staff friendly and helpful. Centrally located for my needs, not too noisy at night. Opposite bus stop which serves both the centre of Bristol and Cribbs Causeway Mall. My room was in renovated stable block but better rooms in main building.

This was the second time we have stayed at the hotel It is a lovely old large house and we strayed in a triple room with our daughter. Staff have always been very helpful and accommodating. Good cooked breakfast, comfortable room and we got a late check out for free. Would recommended for a stay in the Bristol area

The hotel was okay for a short stay, but overall felt quite dated and not very well maintained. Our first room had a non-working shower and although we were moved rooms, the second room had a very noisy bed/headboard that we had to wedge a pillow behind to stop banging. The room didn’t look visibly dirty, but it didn’t feel particularly clean or comfortable either, especially the floors. We could also clearly hear people in the rooms opposite coming and going throughout the stay. Staff were polite and the Wi-Fi worked well, but overall the hotel could definitely do with some updating and better maintenance.

My bathroom smelt of damp

Clean and spacious room. Friendly staff

Very tired room. Graffiti on the picture in the room plus a large hole/dent. Hotel smelled of sewage and front door was kept open clearly to get rid of it. The breakfast was middling with some of the worst sausages I’ve been served. Positives were the car park spaces and the staff were friendly.

Room was a great size and the bathroom excellent. Food was all delicious and the staff incredibly helpful and friendly